CHANEL Counter Manager

Chanel, Inc.; Toronto; On-site; CAD 40,000 - 54,000; Full time

Job summary

CHANEL in Toronto at Shoppers Drug Mart, Yonge & Eglinton, is seeking a Counter Manager to deliver the ultimate luxury client experience and drive sales in Fragrance & Beauty. You will lead client consultations, demonstrate sincerity, and extend exceptional service to each guest.

This permanent, full-time role (30 hours/week) reports to the Territory Manager and offers a dynamic in-store environment where building relationships and achieving sales goals are rewarded.

Qualifications

• Provide superior client service with courtesy and sincerity.
• Offer in-store consultations tailored to client needs.
• Apply selling skills aligned to customer needs.
• Achieve annual sales goals for Fragrance & Beauty.
• Grow the customer base and build future business.
• Develop strong in-store relationships through effective communication.

Responsibilities

• Generate maximum sales volume while providing superior client service.
• Relate to customer needs to ensure repeat sales and loyalty.
• Achieve sales goals planned for the year for Fragrance & Beauty.
• Increase the customer base and build business for the future.
• Build strong in-store relationships through effective communication.

Job description

CHANEL Counter Manager

Location: Shoppers Drug Mart, Yonge & Eglinton

Reports to: Territory Manager

Contract: Permanent, full-time (30 hours/week)

Your role at Chanel

As a Counter Manager, you will embody the values of the Brand by creating a unique and personal one-to-one client experience in-store.

What impact you can create at Chanel

You will generate maximum sales volume while providing superior client service and relate to customer needs ensuring repeat sales and loyal customers.

What you will bring to the role

• You will provide superior client service by demonstrating interest, courtesy and sincerity
• You will extend exceptional client care to every customer through consultations
• You will use your selling skills that relates to customer needs
• You will achieve sales goals planned for the year for your Fragrance & Beauty account
• You will increase the customer base and build business for the future
• You will build strong in-store business relationships through effective communication

You are energised by

• Providing the Chanel ultimate luxury client experience
• Achieving sales plan

What you would gain from this experience

Gratification in offering a unique client experience.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress.

We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams.

We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches.

Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations.

At present, Chanel employs more than 32,000 people worldwide.

As an independent company, its core values are grounded in: Exceptional creation and client experience Nurturing human potential Having a positive impact – on people, the environment and communities around the world.

As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.

Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities.

It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations.

This means everyone can grow, continue to be inspired and feel included, now and in the future.

The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.

Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.

• wellbeing programmes
• learning and development opportunities
• parental leave for all parents globally