CHANEL Counter Manager

cc; North Vancouver; On-site; CAD 60,000 - 78,000; Full time

Job summary

CHANEL CANADA ULC. is seeking a Counter Manager for the CHANEL Counter at Shoppers Drug Mart in North Vancouver, BC. You will lead in-store client experiences, drive sales, and manage daily counter operations within a luxury beauty environment.

Responsibilities include achieving sales targets, conducting personalized consultations, and building lasting client relationships to secure repeat business and brand loyalty.

Qualifications

• Experience in luxury retail or counter management is a plus.
• Ability to drive sales and provide exceptional client experiences.
• Excellent communication and interpersonal skills.
• Capable of meeting sales targets and building a loyal client base.

Responsibilities

• Generate maximum sales volume while delivering superior client service.
• Provide in-store consultations to ensure personalized Chanel experiences.
• Build and maintain strong in-store relationships with clients and staff.
• Work toward annual sales goals for Fragrance & Beauty and grow customer base.

Skills

Client service

Selling skills

Sales goals

Relationship building

Communication

Job description

CHANEL Counter Manager

Location: CHANEL Counter at Shoppers Drug Mart, North Vancouver Lynn Valley, BC

Reports to: Territory Manager

Contract: Full-time (30 hours) and Permanent Position

Your role @Chanel:

As a Counter Manager, you will embody the values of the Brand by creating a unique and personal one-to-one client experience in-store.

What impact you can create at Chanel:

You will generate maximum sales volume while providing superior client service and relate to customer needs ensuring repeat sales and loyal customers.

What you will bring to the role:

• You will provide superior client service by demonstrating interest, courtesy, and sincerity.
• You will extend exceptional client care to every customer through consultations.
• You will use your selling skills that relates to customer needs.
• You will achieve sales goals planned for the year for your Fragrance & Beauty account.
• You will increase the customer base and build business for the future.
• You will build strong in-store business relationships through effective communication.

You are energised by:

• Providing the Chanel ultimate luxury client experience.
• Achieving sales plan.

What you would gain from this experience:

• Gratification in offering a unique client experience.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

CHANEL CANADA ULC. welcomes all applicants for this position. We are committed to fair and accessible employment practices. Accommodations are available upon request for candidates with disabilities throughout the recruitment process.