Chanel Counter Manager

Chanel; Kelowna; On-site; CAD 42,000 - 60,000; Full time

Job summary

CHANEL Counter Manager at Shoppers Drug Mart Kelowna, BC, leads the Chanel counter to deliver a premium, personalised client experience. You will drive sales for Fragrance & Beauty, engage customers with tailored consultations, and nurture long-term relationships while maintaining Chanel’s luxury standards.

Reporting to the Territory Manager, you will motivate the team to meet sales plans, build the customer base, and ensure excellent service across all client interactions at the counter.

Qualifications

• Demonstrate superior client service and courtesy.
• Provide in-store consultations to address client needs.
• Utilize selling skills aligned with customer requirements.
• Achieve annual sales goals for Fragrance & Beauty at the Chanel counter.
• Grow the customer base and build lasting business relationships.

Responsibilities

• Generate maximum sales volume while delivering superior client service.
• Create a personal, one-to-one client experience in-store.
• Relate to customer needs to secure repeat sales and loyalty.
• Extend exceptional client care through consultations and personalised service.

Skills

Client service

Consultations

Selling skills

Sales goals

Customer base

Relationship building

Job description

CHANEL Counter Manager

Location: CHANEL Counter at Shoppers Drug Mart Kelowna, BC

Reports to: Territory Manager

Contract: Full-time and Permanent Position

Your role @Chanel:

As a Counter Manager, you will embody the values of the Brand by creating a unique and personal one-to-one client experience in-store.

What impact you can create at Chanel:

You will generate maximum sales volume while providing superior client service and relate to customer needs ensuring repeat sales and loyal customers.

What you will bring to the role:

• You will provide superior client service by demonstrating interest, courtesy, and sincerity.
• You will extend exceptional client care to every customer through consultations.
• You will use your selling skills that relates to customer needs.
• You will achieve sales goals planned for the year for your Fragrance & Beauty account.
• You will increase the customer base and build business for the future.
• You will build strong in-store business relationships through effective communication.

You are energised by:

• Providing the Chanel ultimate luxury client experience.
• Achieving sales plan.

What you would gain from this experience:

• Gratification in offering a unique client experience.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

CHANEL CANADA ULC. welcomes all applicants for this position. We are committed to fair and accessible employment practices. Accommodations are available upon request for candidates with disabilities throughout the recruitment process.