Conference Services Supervisor - Porter Team Lead

Alterra Mountain Company; The Blue Mountains; On-site; CAD 25,000 - 35,000; Full time

Benefits offered by this job

Attractions access

Meal discounts

Retail discounts

Wellness resources

Employee events

Job summary

Blue Mountain Resort Company in Ontario is seeking a Porter Team Lead to manage event space setup and teardown, drive guest service standards, and coordinate logistics for conferences and banquets. You will lead a busy team, collaborate with maintenance and housekeeping, and ensure spaces meet guest expectations.

You will supervise inventory, create bar requisitions from BEOs, and work with sales to plan layouts and guest flow.

Qualifications

• Some knowledge in high volume F&B
• Must be able to work all shifts including weekends
• Great team player and reliable transportation

Responsibilities

• Lead the Porter team to deliver exceptional guest service.
• Coach the Porter team on daily duties and standards.
• Coordinate with maintenance and housekeeping for conference spaces.
• Oversee set-up and tear-down of meeting rooms and inventory.
• Create bar requisitions from BEO and support beverage control.
• Plan event diagrams, layouts and guest flow with sales/service teams.
• Manage inventory of chairs, tables, linens, staging and guest supplies.
• Assist with Porter scheduling to meet business needs.
• Support other F&B operations during peak times.
• Ensure daily processes align with the Strategic Plan and budgets.

Skills

Guest service

Team leadership

Team player

Reliable transportation

Job description

Blue Mountain Resort Company in Ontario is seeking a Porter Team Lead to manage event space setup and teardown, drive guest service standards, and coordinate logistics for conferences and banquets. You will lead a busy team, collaborate with maintenance and housekeeping, and ensure spaces meet guest expectations.

You will supervise inventory, create bar requisitions from BEOs, and work with sales to plan layouts and guest flow.