Conference Porter Supervisor - Flex - Year Round

Schweitzer; Maple Ridge; Vor Ort; CAD 45.000 - 47.000; Vollzeit

Benefits dieser Stelle

Discounted access to Blue Mountain at​

Family attraction perks

Free therapy & wellness resources

Summer employee events

Zusammenfassung

Blue Mountain Resort Company is seeking a Porter team lead to deliver exceptional guest service during conferences and banquets. You will manage event space setup and tear-down, coordinate logistics, and maintain standards across venues.

You will supervise the Porter team, build guest relationships, collaborate with maintenance and housekeeping, and assist with inventory, bar requisitions, and beverage control to ensure seamless events.

Qualifikationen

• Experience in high-volume F&B environments.
• Ability to lead and coach a team.
• Strong guest service mindset with problem-solving skills.

Aufgaben

• Lead the Porter team to deliver guest service during events.
• Set up and tear down meeting spaces; manage inventory and linen.
• Coordinate logistics with maintenance and housekeeping.
• Create bar requisitions from BEOs and deliver to bars.
• Oversee beverage transfers and control processes.
• Plan Porter scheduling with Banquet leadership; adjust for volumes.
• May work in other F&B ops as needed to meet business needs.
• Ensure expenses and labour align with daily budgets.

Kenntnisse

High-volume F&B

Team leadership

Guest service

Logistics coordination

Jobbeschreibung

Flex Year Round WHAT’S IN IT FOR ME?

Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates. Save on meals across resort restaurants and cafés, including Starbucks. Receive exclusive discounts at all Blue Mountain-owned retail stores. Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources. Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.

FLEX -YEAR ROUND WAGE- $21.69 plus Gratuity

WHAT WILL I BE DOING?

• The purpose of this role is to lead the Porter team in delivering exceptional guest service by managing event space set-up and tear-down, maintaining standards, coordinating logistics, and supporting seamless conference and banquet operations.
• Manage guest relationships by setting clear service expectations, actively soliciting feedback, and ensuring an exceptional guest experience.
• Lead and coach the Porter team in daily responsibilities, holding each team member accountable to service standards.
• Collaborate with maintenance and housekeeping teams to ensure conference spaces are in proper working condition and meet guest standards.
• Supervise and assist with the set‑up and tear‑down of meeting rooms, stock linen, and oversee inventory management.
• Create bar requisitions from Banquet Event Order (BEO) information, ensuring requisitions are accurately filled and delivered to banquet bars.
• Support beverage control by conducting periodic audits and supervising transfer processes.
• Partner with sales and service teams to organize event diagrams, layouts, and guest flow to deliver seamless events.
• Manage inventory of room elements, including chairs, tables, linens, staging, and other guest supplies.
• Collaborate with Banquet leadership on Porter team scheduling to align with operational needs.
• Based on business volumes, may be required to work in other F&B operations for extended periods of time.
• Ensures tactical processes and standards are followed to support the achievement of the Strategic Plan.
• Ensures that daily expenses and labour schedules meet daily budget allocations.

WHAT DO YOU NEED FROM ME?

• Some knowledge in high volume F&B
• Reliable Transportation
• Must be able to work all shifts including weekends
• Great team player
• Team Builder

THIS ADVERTISED POSITION IS FOR A CURRENT OPPORTUNITY

AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE

BLUE MOUNTAIN RESORT COMPANY OVERVIEW

Blue Mountain Resort is Ontario’s largest mountain resort. Nestled on the shores of Southern Georgian Bay, on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations. Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.

ALTERRA COMPANY OVERVIEW

Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure. Work at Blue to live the full Village-based Ski Resort experience, all within driving distance of Toronto. Receive great perks on retail, restaurants, lessons and of course free direct to lift access to over 14 iconic ski resorts across Canada and the US.