Collision Customer Experience Specialist

Assured Automotive; Bedford; Presencial; CAD 29 000 - 37 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive Pay

Medical & Dental

RRSP match

Vacation Time

Career Growth

Ongoing Training

Great Working Conditions

Voluntary Daily Pay

Resumo da oferta

Assured Automotive is seeking a Customer Service Representative to deliver exceptional customer experiences in person, over the phone, and via email. The role supports the repair facility team with administrative tasks and coordinates with insurance partners.

Built on over 30 years of collision and glass service, the company offers ongoing training, RRSP matching, and comprehensive benefits. A valid driver's license is required for this position.

Qualificações

• Excellent communication skills, both written and verbal.
• Ability to multitask in a fast-paced environment.
• Enthusiastic and friendly demeanor.
• Proficient with Google and Microsoft Office.

Responsabilidades

• Provide exceptional customer service in person, over the phone, and via email.
• Schedule vehicle repair appointments using the repair management system.
• Coordinate with customers and insurance partners throughout the repair process.
• Document communications and manage car rental information.
• Support the repair facility team with administrative tasks.

Conhecimentos

Communication

Multitasking

Written & Verbal

Microsoft Office

Google Workspace

Formação académica

High School Diploma

Ferramentas

None

Descrição da oferta de emprego

Assured Automotive is seeking a Customer Service Representative to deliver exceptional customer experiences in person, over the phone, and via email. The role supports the repair facility team with administrative tasks and coordinates with insurance partners.

Built on over 30 years of collision and glass service, the company offers ongoing training, RRSP matching, and comprehensive benefits. A valid driver's license is required for this position.