CLK 09R - Team Assistant

British Columbia Public Service Careers; Ashcroft; On-site; CAD 55,000 - 62,000; Full time

Job summary

The administrative team in Ashcroft provides essential support to program staff across service areas. The team includes one full-time admin staff member who works closely with Social Workers, Child & Youth Mental Health Workers, and the Director of Operations.

Known for their strong communication and teamwork, this established team is deeply committed to the shared goal of supporting vulnerable individuals and families.

Qualifications

• Certificate or coursework and 6 months related experience; OR
• Secondary School graduation (Dogwood, GED) and 6 months related experience; OR
• Evergreen and 1 year related experience; OR
• An equivalent combination of education and experience may be considered.

Responsibilities

• This administrative position is responsible for a range of administrative duties, including records management and providing day-to-day support to service delivery staff.
• A key part of the role also includes assisting clients both over the phone and in person, helping assess their needs and directing them appropriately.
• Working in a rural community, this position plays an important part in ensuring that vulnerable children, youth, and families receive timely and effective support.

Skills

Customer service

Communication

Teamwork

Education

Certificate or coursework with 6 months experience

Secondary school diploma + 6 months experience

Evergreen and 1 year related experience

Equivalent combination of education and experience

Tools

Microsoft Office

Data entry systems

Job description

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Posting Title

CLK 09R - Team Assistant

Position Classification

Union

GEU

Work Options

On-Site

Location

Ashcroft, BC V0K 1A0 CA
Lillooet, BC V0K 1V0 CA
Merritt, BC V1K 1B8 CA
Multiple Locations, BC CA (Primary)

Salary Range

$54,684.22 - $61,647.97 annually

Close Date

10/18/2026

Job Type

Regular Full Time

Temporary End Date

Ministry/Organization

BC Public Service -> Children & Family Development

Ministry Branch / Division

Service Delivery - Interior East Kootenay - Gold Trail

Job Summary

The Team

The administrative teams in Ashcroft is small but vital units that provide essential support to program staff across various service areas. The team consists of one full-time admin staff member who works closely with Social Workers, Child & Youth Mental Health Workers, Resource Workers, and the Director of Operations. Known for their strong communication and teamwork, this established team is deeply committed to their shared goal of supporting vulnerable individuals and families. New team members can expect a collaborative environment where staff work together to accomplish administrative tasks and contribute meaningfully to the delivery of social services in rural communities.

The Role

This administrative position is responsible for a range of administrative duties, including records management and providing day-to-day support to service delivery staff. A key part of the role also includes assisting clients both over the phone and in person, helping assess their needs and directing them appropriately. Working in a rural community, this position plays an important part in ensuring that vulnerable children, youth, and families receive timely and effective support. It’s a meaningful opportunity for candidates who are passionate about public service and making a difference in their community.

Qualifications:

Education and Experience Requirements

• Certificate or coursework and 6 months related experience; OR
• Secondary School graduation (Dogwood, GED) and 6 months related experience; OR
• Evergreen and 1 year related experience; OR
• An equivalent combination of education and experience may be considered.

Related Experience Includes:

• Six months experience working in a computerized environment using various computer applications and data bases. (For example: Microsoft Office applications including Word Excel, Outlook) for word processing, spread sheeting, data entry, email and video teleconferencing; and case management or other database applications.
• Experience providing quality customer or client service, carrying out duties and responding to client needs in a professional manner.
• Experience working independently and as a team member with a multi-disciplinary environment and with other professional staff, client, and service providers.

Preferences:

• Preference may be given to applicants with experience using MCFD applications: Integrated Case Management (ICM) and/or Management Information Systems (MIS) computer applications and/or Community and Residential Information System (CRIS) and/or Teams.
• Preference may be given for completion of an Administrative Business Skills course or program as experience equivalency.
• One (1) or more years of recent (within the last 3 years) employment experience processing financial documents (e.g. checking invoices for accuracy, completing routine payment documents, liaising with others to resolve payment issues/problems/concerns).
• One (1) or more years of recent (within the last 3 years) employment experience accurately transcribing, word processing and formatting official documents.
• One (1) or more years of recent (within the last 3 years) employment experience providing reception services in a social services setting.
• One (1) or more years of recent (within the last 3 years) employment experience using Microsoft Office software including Word, Outlook, Excel, Teams, PowerPoint.
• Three (3) or more months of experience in an administrative support role in an office environment within the last six (6) months.
• Certificate or diploma in a relevant discipline (e.g. office or business administration or social services).

Please note. A valid BC Drivers Licence or equivalent is required.

For questions regarding this position, please contact [e-mail]

About this Position:

There is one (1) permanent position located in Ashcroft. This position requires full-time, in-person work at the Ashcroft location.

An eligibility list may be established to fill future temporary, part-time and/or permanent vacancies in Ashcroft,Lillooet, and Merritt.

A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.

Employees of the BC Public Service must be located in BC at the time of employment.

Ashcroft

offers plentiful outdoor activities, from hiking the surrounding hills with expansive vistas to easy downtown cycling and strolling past beautiful community mosaics; a true respite from city life, Ashcroft moves at a manageable pace, which is why we say: "Wellness Awaits You" in Ashcroft.

Working for the BC Public Service:

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.