CLK 09R - Team Assistant

British Columbia Public Service Careers; Penticton; On-site; CAD 55,000 - 62,000; Full time

Job summary

BC Public Service in Penticton is seeking a Team Assistant to support daily operations in a busy social services office. You will report to the Office Manager and assist Team Leads, Resource Social Workers, CYSN Workers, and Social Work Assistants, providing welcoming service to children, youth, and families accessing services.

The role emphasizes confidentiality, respectful interactions, and organized administrative support in a fast-paced, team-based environment within the

Qualifications

• Certificate or coursework and 6 months related experience; OR
• Secondary School graduation (Dogwood, GED) and 6 months related experience; OR
• Evergreen and 1 year related experience; OR
• Equivalent combination of education and experience may be considered. Consideration may be given for completion of an Administrative Business Skills course or program as experience equivalency.
• Must possess and maintain a valid Class 5 BC Driver’s License with no restriction or equivalent (i.e., from another Canadian Province).

Responsibilities

• Provide essential clerical and administrative support to a busy social services office.
• Serve as a welcoming and professional first point of contact for children, youth, and families accessing services.
• Maintain confidentiality and support positive interactions with people from diverse backgrounds.
• Contribute to effective day-to-day operations and service delivery in the social services sector.

Skills

Customer service

Teamwork

Data entry

MS Office

Independent work

Education

Certificate or coursework + 6 months experience

Secondary School graduation + 6 months experience

Evergreen + 1 year experience

Equivalent combination of education/experience

BC Driver's License (Class 5)

Job description

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Posting Title

CLK 09R - Team Assistant

Position Classification

Union

GEU

Work Options

On-Site

Location

Penticton, BC V2A 8X1 CA (Primary)

Salary Range

$54,684.22 - $61,647.97 annually

Close Date

10/12/2026

Job Type

Regular Full Time

Temporary End Date

Ministry/Organization

BC Public Service -> Children & Family Development

Ministry Branch / Division

Job Summary

The Team

The Penticton MCFD is an established, collaborative team of approximately 50 staff across several specialized areas, including Child Protection, Resource, Out of Care, and CYSN, CYMH, and Family Service teams. Together, these teams work to support children, youth, and families and promote safety, stability, and positive outcomes. Child Protection workers respond to concerns of abuse, neglect, and harm, assess safety, and work with families to reduce risk. The Resource Team recruits, assesses, trains, and supports foster and extended family caregivers, while the Out of Care Team works with families to address concerns and help children remain safely at home whenever possible. The work is meaningful and fast-paced, with staff working collaboratively across teams and with community partners to strengthen families, provide safe and nurturing placements, and build safer communities.

The Role

The Team Assistant plays a vital role in supporting the daily operations of a busy social services office by providing essential clerical and administrative support. Reporting to the Office Manager and supporting Team Leads, Resource Social Workers, CYSN Workers, and Social Work Assistants, the role requires a general understanding of the ministry’s mandate and programs. The Team Assistant also serves as a welcoming and professional first point of contact for children, youth, and families accessing services. The position contributes to an inclusive and respectful workplace by providing responsive service, maintaining confidentiality and supporting positive interactions with people from diverse backgrounds. In this meaningful role you will provide a range of organized, responsive administrative support in a fast-paced, team-oriented environment, contributing to effective day-to-day operations and service delivery in the social services sector.

Qualifications:

Education and Experience Requirements

• Certificate or coursework and 6 months related experience; OR
• Secondary School graduation (Dogwood, GED) and 6 months related experience; OR
• Evergreen and 1 year related experience; OR
• An equivalent combination of education and experience may be considered.Consideration may be given for completion of an Administrative Business Skills course or program as experience equivalency.
• Must possess and maintain a valid Class 5 BC Driver’s License with no restriction or equivalent (i.e., from another Canadian Province).

Related Experience may include

• Six months experience working in a computerized environment using various computer applications and data bases. (For example: Microsoft Office applications including Word Excel, Outlook) for word processing, spread sheeting, data entry, email and video teleconferencing; and case management or other database applications.
• Experience providing quality customer or client service, carrying out duties and responding to client needs in a professional manner.
• Experience working independently and as a team member with a multi-disciplinary environment and with other professional staff, client, and service providers.

Preference statements

• Preference may be given to applicants with administrative experience working with vulnerable children and families in a human/social services setting.
• Preference may be given to applicants with experience using MCFD applications: Integrated Case Management (ICM) and/or Management Information Systems (MIS) computer applications.
• Preference may be given for completion of an Administrative Business Skills course.

About this Position:

There are two (2) positions available in Penticton.
- One (1) full time position
- One (1) full time float position (may require to travel out of community to provide support)
These positions require full-time, in-person work at one of the physical locations listed.
An eligibility list may be established to fill future temporary and/or permanent vacancies.
A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

Join the BC Public Service, a Canada’s Top 100 Employers award winner that offers diverse career opportunities in more than 200 occupations across 280 communities throughout British Columbia. You'll enjoy competitive benefits, a healthy work-life balance, and meaningful work that supports your professional growth. Build your career in beautiful British Columbia.

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.