CPO 18R - Community Integration Specialist

British Columbia Public Service Careers; Kamloops; On-site; CAD 68,000 - 77,000; Full time

Job summary

BC Public Service is seeking a Community Integration Specialist to support individuals navigating housing and social services across communities in British Columbia. The role emphasizes intensive case management, outreach to encampments, and collaboration with frontline staff to connect clients with housing and financial assistance.

The incumbent will work on-site, require a valid driver's license within 13 months, and may travel as part of duties.

Qualifications

• Related experience must include at least two of the following and can be gained in either a community/volunteer or employment/customer service capacity.
• Providing services to Indigenous people who are living in poverty and may be experiencing homelessness
• Providing services to Indigenous people who are experiencing mental health and/or substance use challenges
• Providing services to people with disabilities

Responsibilities

• Work in the community 80-85% of scheduled work week using in-reach/outreach approaches.
• Assist individuals to navigate government systems and access necessary services.
• Conduct intensive case management, expedited intakes, and coordinated housing inspections.

Skills

Indigenous services

Mental health support

Trauma-informed care

Homelessness support

Education

Secondary school graduation with 3 years related experience

Evergreen Certificate with 4 years related experience

Equivalent education + experience

Job description

CPO 18R - Community Integration Specialist - (126118)

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Posting Title

CPO 18R - Community Integration Specialist

Position Classification

Community Program Officer R18

Union

GEU

Work Options

On-Site

Location

Salary Range

$68,028.89 - $77,100.40 annually

Close Date

10/13/2026

Job Type

Regular Full Time

Temporary End Date

Ministry/Organization

BC Public Service -> Social Dev & Poverty Reduction

Ministry Branch / Division

Service Delivery Division

Job Summary

The Team

The Community Integration Services Branch is a dedicated and established team of Community Integration Specialists who work closely with frontline support workers, outreach staff, and emergency shelter coordinators. This team collaborates with a range of professionals, including Employment and Assistance Workers, community partners, and non-profit staff, to provide essential support to B.C.’s most underserved individuals. We value our team’s commitment to client-centered care and their efforts to meet clients where they are, ensuring they receive both financial assistance and help navigating complex social services.

The Role

Community Integration Specialists work in the community 80-85% of their scheduled work week using in-reach and outreach approaches to connect individuals with services. You'll play a vital role in supporting individuals to navigate government systems and access necessary services, particularly within the Province’s complex care housing sites. Your responsibilities will include intensive case management, expedited intakes, and coordinated housing inspections. This role is crucial in lowering barriers for those experiencing homelessness, mental illness, trauma, and addiction, fostering community integration and independence. By building meaningful relationships with diverse stakeholders, you'll make a tangible difference in the lives of those you serve. Join us in our commitment to equity, diversity, and inclusion, and help create opportunities and reduce poverty.

Qualifications:

Education and Experience Requirements

• Secondary school graduation and three (3) years related experience* OR
• Evergreen Certificate and four (4) years related experience* OR
• An equivalent combination of education and experience may be considered

*Related experience must include at least two of the following and can be gained in either a community/volunteer or employment/customer service capacity:

• Providing services to Indigenous people who are living in poverty and may be experiencing homelessness
• Providing services to Indigenous people who are experiencing mental health and/or substance use challenges
• Providing services to people with disabilities

Preference may be given to applicants who have one or more of the following:

• Experience working in community organizations and/or with multiple service providers.
• Experience using a trauma-informed approach to client service.
• Direct or indirect lived experience of addiction, poverty, homelessness, or mental health challenges.
• Due to the nature of this role, preference may be given to qualified applicants who identify as Indigenous (First Nations status or non-status, Inuit and/or Métis), LGBTQ2S+, a person with a disability, and/or a visible minority, with the required combination of education and experience
• Experience working in a community-based role (i.e., outreach worker, shelter worker, health care worker, social worker, etc.)

Willingness Statement:

• Must be comfortable working in encampments, on the street and areas where individuals who are experiencing homelessness gather.
• Will be required to have a valid BC driver’s licence within 13 months of starting the position.
• Travel may be required.
• Practice reasonable precautions in the performance of duties and adhere to all safety rules and practices to ensure personal safety as well as safety to colleagues, individuals, and others.

About this Position:

This position has full time on-site requirements.
An eligibility list may be established to fill future temporary and permanent vacancies.
Enhanced Security Screening (ESS) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .