CLK 09R - Team Assistant

British Columbia Public Service Careers; Agassiz; On-site; CAD 53,000 - 60,000; Full time

Job summary

BC Public Service - Children & Family Development in BC is seeking a Team Assistant in the East Fraser CYMH to support service delivery in ICY communities. The team includes two assistants, reporting to an Office Manager, working with Team Leaders, Clinicians and partners to ensure smooth operations and timely client care.

The role focuses on records management, greeting clients, and coordinating financial processes, while providing daily office support to enable staff to concentrate on client

Qualifications

• Education and Experience as listed in the posting.
• Six (6) months experience in a computerized environment using MS Office applications.
• Experience delivering quality customer or client service in a professional setting.
• Experience working independently and in a multi-disciplinary team.

Responsibilities

• Manage records and coordinate financial processes.
• Greet clients and assist with daily office operations.
• Support staff to enable timely, accurate service delivery and coordination of care.
• Ensure accessibility and efficiency of services for clients and teams.

Skills

Administrative skills

Customer service

Data entry

MS Office

Record keeping

Education

Certificate or coursework and six months related experience

Secondary School graduation and six months related experience

Evergreen and one year related experience

Equivalent combination of education and experience

Tools

CRIS

Integrate

EDRMS

Job description

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Posting Title

CLK 09R - Team Assistant

Position Classification

Union

GEU

Work Options

On-Site

Location

Agassiz, BC V0M 1A0 CA
Hope, BC V0X 1L0 CA
Maple Ridge, BC V4R 2S1 CA
Multiple Locations, BC CA (Primary)

Salary Range

$53,247.48 - $59,989.74 annually

Close Date

10/7/2026

Job Type

Regular Full Time

Temporary End Date

Ministry/Organization

BC Public Service -> Children & Family Development

Ministry Branch / Division

North East Fraser / East Fraser CYMH

The Team:

The East Fraser ICY (CYMH) team is a new and collaborative group dedicated to supporting service delivery within Integrated Child and Youth (ICY) communities. The team consists of two Team Assistants, each reporting to an Office Manager, and works closely with Team Leaders, Clinicians, Directors, and Community Partners to help ensure efficient and effective operations. By providing essential administrative support, the team enables professional staff to focus on client care while maintaining timely scheduling, accurate documentation, and smooth day-to-day workflows. Team members are valued for their ability to work both independently and collaboratively in a dynamic and supportive environment.

The Role:

The Team Assistant plays an important role in supporting professional staff by managing records, coordinating financial processes, greeting clients, and assisting with daily office operations to ensure high-quality service delivery. Through strong administrative support and organization, the position helps clients access services in a timely manner, receive accurate information, and benefit from well-coordinated care. This opportunity is ideal for someone who enjoys working as part of a collaborative team while making a meaningful contribution behind the scenes. The role offers the chance to positively impact both staff and clients by helping ensure services are accessible, efficient, and responsive to community needs.

Qualifications:

Education and Experience

• Certificate or coursework and six (6) months related experience; OR
• Secondary School graduation (Dogwood, GED) and six (6) months related experience; OR
• Evergreen and one (1) year related experience; OR
• An equivalent combination of education and experience may be considered.

Related Experience may include

• Six (6) months experience working in a computerized environment using various computer applications and data bases. (For example: Microsoft Office applications including Word Excel, Outlook) for word processing, spread sheeting, data entry, email and video teleconferencing; and case management or other database applications.
• Experience providing quality customer or client service, carrying out duties and responding to client needs in a professional manner.
• Experience working independently and as a team member with a multi-disciplinary environment and with other professional staff, client, and service providers.

Preferences may be given to applicants with:

• Administrative experience working with vulnerable children and families in a human/social services setting.
• Experience using MCFD applications: Community & Residential Information System (CRIS) and/or Integrate and/or Enterprise Document and Record Management System (EDRMS).
• Experience working with MCFD CYMH team within recent six (6) months.

About this Position:

There are two (2) full time permanent positions available in Agassiz (also serves Hope).
These positions have full time on‑site requirements.
An eligibility list may be established to fill future permanent and/or temporary vacancies for Maple Ridge, Agassiz/Hope. Positions will be offered based on location availability.
A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.