Clinical Report QA Specialist

Calian Advanced Technologies; Burlington; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A healthcare technology firm is seeking a Clinical Report QA Specialist in Burlington, ON. This position involves ensuring the accuracy of psychological assessment reports and validating clinical data. The ideal candidate will possess post-secondary education in psychology and strong attention to detail. You will collaborate with clinical teams to maintain high standards in reporting and support quality improvement. This role offers a hybrid working model, fostering a supportive environment for professional growth.

Qualifications

• Post-secondary education in psychology, mental health, or related field.
• Experience with psychometric testing or psychological assessment tools is an asset.
• Exceptional attention to detail, accuracy, and documentation skills.

Responsibilities

• Review and verify psychological assessment reports for accuracy.
• Integrate data from interviews and other clinical sources.
• Collaborate with clinical and administrative teams.

Skills

Attention to detail

Proficient in Microsoft Office

Excellent written communication

Excellent verbal communication

Understanding of psychological assessments

Education

Post-secondary education in psychology

Bilingualism (asset)

Job description

Position Overview

The Clinical Report QA Specialist ensures the accuracy, clarity, and clinical integrity of psychological assessment reports. This role focuses on validating data relevance, confirming test reliability, documenting trends, and identifying quality issues that may impact customers. Working closely with clinical and product teams, you will help maintain high standards in psychological reporting and support continuous quality improvement.

Location

Burlington, ON

Hybrid, CAN

Job Type

Full Time

Responsibilities

• Review and verify psychological assessment reports for accuracy, coherence, and adherence to clinical standards.
• Integrate data from interviews, testing results, observations, and other clinical sources.
• Collaborate with clinical and administrative teams to ensure reports are clinically relevant and effectively supported.
• Monitor product quality using customer feedback and subject matter expert insights.
• Identify trends, recurring issues, and risks affecting report quality or customer experience.
• Document QA processes, findings, and known issues to support continuous improvement.
• Maintain confidentiality and uphold ethical standards related to psychological assessments.

Qualifications

• Post‑secondary education in psychology, mental health, or a related field.
• Proficiency with Microsoft Office tools.
• Bilingualism is an asset and may be required for select roles.
• Experience with psychometric testing or psychological assessment tools is an asset.

Additional Requirements

• Strong understanding of psychological assessment processes, test interpretation, and report writing.
• Exceptional attention to detail, accuracy, and documentation skills.
• Excellent written and verbal communication, with the ability to work effectively with clinical and product teams.
• Demonstrated integrity, confidentiality, and ethical conduct.
• Familiarity with QA methodologies and the ability to synthesize data from multiple sources.

How we hire

• Our hiring process is designed to help us get to know you and discover if you are the best fit for our team. It's also an opportunity for you to gauge if a role at Calian is the right fit for you.
• Throughout the process, we’ll share details of the kind of work you’ll be doing, the projects you’ll be working on, the team you’ll be joining, and what it’s like working at Calian. Our biggest tip throughout the process is to just be your authentic self!
• Our commitment to diverse, yet highly specialized solutions requires many different skills and abilities. We look for the best talent that can contribute to Calian’s success as well as enhance our culture. We encourage you to apply to a role or join our talent community and sign up for job alerts that match your area of expertise and what you are looking for in your next opportunity.
• During the recruiting process, you’re encouraged to notify us of any accommodations you may require. We’ll be happy to help.
• We give the same time and consideration to everyone who applies. Here are a few things you can do to ensure your application shines:
• Do your research on Calian, the department, and team you are looking to join
• Add a cover letter that explains why you are a good fit for this position
• Share a portfolio, personal websites, or links to your professional social media
• In your CV, highlight your key achievements – this is your time to brag
• Include dates! Share the timeline of your experience
• Stand out by tailoring your resume to each position you apply to
• Only apply to roles you’re genuinely interested in and that align to your experience
• Be prepared! Do your research on Calian, the department, and team you are looking to join
• View the responsibilities for the role and find examples that demonstrate how you’ve completed these in your previous work experience
• Prepare a list of questions to ask us
• Dress business casual for your interview (virtual and in person)
• We assess your skills and fit, you assess our fit for you
• We keep you updated and share expectations as we make progress in the recruiting cycle
• Feel free to reach out to your Talent Acquisition Specialist at any time during the hiring process