Client Service Coordinator, Part Time

Spectrum Health Care Inc; Mississauga; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join a leading home health care provider as a Part Time Client Service Coordinator in Mississauga! This rewarding role involves collaborating with healthcare professionals, scheduling services, and providing exceptional support to clients. If you are passionate about caring for people and possess strong communication and multitasking skills, this opportunity is perfect for you. Spectrum Health Care, recognized as one of Canada's Best Managed Companies, offers a dynamic work environment where you can make a real difference in the lives of others. Apply today and be part of a dedicated team committed to quality care!

Qualifications

• 2+ years of office experience with strong customer service skills.
• Excellent English communication and organizational skills.

Responsibilities

• Coordinate scheduling and services for PSWs and Nurses.
• Provide exceptional service and support to clients and staff.

Skills

Customer Service

Multitasking

Communication Skills

Problem Solving

Education

High School Diploma or Equivalent

Tools

Microsoft Word

Microsoft Outlook

Proprietary Software

Job description

We are hiring Part Time Client Service Coordinators to work at our Mississauga office to provide exemplary service and support to our internal and external clients. Scheduling requires weekend shifts.

At Spectrum Health Care, our mission is re-imagining home care for clients and families to provide products and services they need, whenever care is required, delivered by the most qualified and compassionate staff.

Our people are the cornerstone of our business. By joining Spectrum Health Care, you will be part of one of Canada’s Best Managed companies and a committed member of a team of highly skilled healthcare professionals.

If you are passionate about caring for people, responsive to the needs of others, dedicated to providing quality care, and looking for a rewarding career in health care with a leading home health care provider, apply today!

Job Description

• Works collaboratively with community PSW and Nurses, and assists with the scheduling and coordination of PSW and Nurse services
• Liaises with clients, staff, and community partners
• Acts as a problem solver for clients and responds to inquiries from HCCSS and employees
• Reports client and staff concerns to Home Support Supervisor
• Liaises with the HCCSS representatives regarding client care
• Collects and enters all pertinent client data into the computer system
• Provides lists, schedules, and performs other administrative duties to support the personal support worker and Nurse program

Qualifications

• Minimum of 2 years working in an office setting
• Must be able to work weekends
• Ability to handle a high volume of calls while delivering exceptional customer service (healthcare industry experience an asset)
• Ability to multitask and prioritize
• High school diploma or equivalent
• Excellent English written and verbal communication skills (Additional language skills considered an asset)
• Excellent customer service and organizational skills
• Proficient in Word, Outlook and ability to learn proprietary software
• Medical terminology knowledge an asset but not required

Additional Information

Spectrum Health Care is thrilled to be named one of Canada’s Best Managed Companies. This award recognizes top companies across Canada for overall performance, sustained growth, strategy, capabilities and innovation, culture and commitment, and leadership.

We thank all applicants; however, only those individuals selected for interviews will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment process.

If you require accommodation because of disability through the recruitment process, please contact Human Resources at ([e-mail]) for assistance.

Spectrum Health Care is committed to fostering, cultivating and building a culture of diversity, equity and inclusion within our organization. We strive to attract, engage and develop a workforce that reflects the diverse communities that we serve.