Client Concierge (Toronto) – Tech Solutions & Growth

MIT Consulting; Toronto; On-site; CAD 72,000 - 88,000; Full time

Benefits offered by this job

Supportive culture

Opportunities for advancement

Training provided

Job summary

A leading IT firm in Toronto is seeking a highly personable Client Concierge. This role involves enhancing the client experience through meaningful interactions and effective communication. Responsibilities include managing client calls, attending events, and liaising with the sales team. Ideal candidates will have experience in client service, strong communication skills, and a proactive attitude. This full-time position offers a salary potential of $80,000+.

Qualifications

• Proven experience in client service or similar role.
• Exceptional communication and interpersonal skills.
• Strong organizational and follow-up abilities.

Responsibilities

• Answer incoming client calls promptly and professionally.
• Attend in-person meetings and client events.
• Conduct proactive outreach to past clients.

Skills

Client service experience

Communication skills

Organizational skills

Outbound calling comfort

CRM proficiency

Professional attitude

Tools

CRM systems

Microsoft Office

Job description

A leading IT firm in Toronto is seeking a highly personable Client Concierge. This role involves enhancing the client experience through meaningful interactions and effective communication. Responsibilities include managing client calls, attending events, and liaising with the sales team. Ideal candidates will have experience in client service, strong communication skills, and a proactive attitude. This full-time position offers a salary potential of $80,000+.