Luxury Client Experience & Admin Specialist

Torstaff; Toronto; On-site; CAD 38,000 - 52,000; Full time

Job summary

Torstaff, a luxury goods retailer in Toronto, seeks a well-presented candidate with excellent communication skills to provide premium customer service and handle full administrative duties related to client relations.

The role focuses on developing client relationships, greeting and serving clients, maintaining accurate client files, and supporting sales and merchandising efforts while upholding high service standards.

Qualifications

• Well presented with excellent communication skills.
• Experience in delivering high-quality customer service.
• Ability to manage administration tasks and data entry.

Responsibilities

• Develop and retain relationships with customers to provide memorable experiences.
• Greet, serve and follow up with clients to ensure satisfaction.
• Create and update client files with accurate information for each client.
• Assist with special projects related to sales, merchandising, and stockroom tasks.
• Maintain high standards of general customer service.

Skills

Excellent communication

Customer service

Relationship building

Administrative support

Job description

Torstaff, a luxury goods retailer in Toronto, seeks a well-presented candidate with excellent communication skills to provide premium customer service and handle full administrative duties related to client relations.

The role focuses on developing client relationships, greeting and serving clients, maintaining accurate client files, and supporting sales and merchandising efforts while upholding high service standards.