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Job summary
A dynamic company is seeking a Client Liaison to strengthen client relationships and ensure seamless communication between clients and the internal team. This hybrid role, primarily based in Toronto, involves managing client requests, resolving issues, and supporting business growth through effective communication and documentation. Ideal candidates will have a solid background in client relations, exceptional organizational skills, and proficiency with CRM tools.
Qualifications
Proven experience in client relations or a customer service-focused role.
Strong communication and interpersonal skills.
Excellent organizational and time management abilities.
Responsibilities
Establish and maintain strong, positive relationships with clients.
Manage a high volume of client requests and inquiries.
Handle and resolve client issues effectively.
Skills
Client relationship management
Communication skills
Organizational skills
Problem-solving
Tools
CRM tools (e.g., Hubspot)
Job description
A dynamic company is seeking a Client Liaison to strengthen client relationships and ensure seamless communication between clients and the internal team. This hybrid role, primarily based in Toronto, involves managing client requests, resolving issues, and supporting business growth through effective communication and documentation. Ideal candidates will have a solid background in client relations, exceptional organizational skills, and proficiency with CRM tools.