Client Advice Manager — Lead & Elevate Client Experience

Canadian Imperial Bank of Commerce; Regina; On-site; CAD 65,000 - 85,000; Full time

Job summary

A leading Canadian bank is looking for a dedicated Manager, Client Advice in Regina. The role emphasizes building and leading a client service team to enhance client relationships and meeting financial needs. Ideal candidates will have a strong background in client service management, demonstrate leadership skills, and hold relevant financial certifications. This full-time position offers a competitive salary along with benefits, fostering an inclusive work environment dedicated to employee development.

Benefits

Competitive salary

Incentive pay

Banking benefits

Defined benefit pension plan

Employee share purchase plan

Vacation offering

Wellbeing support

Social recognition program

Qualifications

• Experience in a leadership role with a focus on client service.
• Strong problem-solving skills and results orientation.
• Demonstrated ability to develop and coach team members.

Responsibilities

• Lead a client service team to enhance client relationships.
• Support performance improvements at the banking center.
• Cultivate a positive work environment and advocate for the bank in the community.

Skills

Client Service

Customer Experience (CX)

Ensure Compliance

Financial Advising

Financial Products

People Management

Results‑Oriented

Risk Management

Education

Mutual Funds License (Canadian Securities Course) or equivalent

Branch Compliance Officer’s Course (BCO)

Branch Managers Examination Course (BME)

Conducts & Practices Handbook (CPH)

Wealth Management Essentials (WME)

Certified Financial Planner (CFP)

Job description

A leading Canadian bank is looking for a dedicated Manager, Client Advice in Regina. The role emphasizes building and leading a client service team to enhance client relationships and meeting financial needs. Ideal candidates will have a strong background in client service management, demonstrate leadership skills, and hold relevant financial certifications. This full-time position offers a competitive salary along with benefits, fostering an inclusive work environment dedicated to employee development.