clerk, customer service

Government of Canada; Lethbridge; On-site; CAD 30,000 - 60,000; Full time

Job summary

A government agency in Lethbridge, Alberta, seeks an individual to develop and implement communication strategies. Responsibilities include acting as a spokesperson, advising on promotion strategies, and managing inquiries. The ideal candidate should have a secondary school graduation certificate and excellent communication skills. The position requires working on-site with attention to detail in a fast-paced environment. Punctuality and client focus are essential for success in this role.

Responsibilities

• Develop communication strategies.
• Implement communication strategies and programs.
• Publicize activities and workshops for fundraising.
• Act as spokesperson for an organization.
• Advise clients on advertising or sales promotion strategies.
• Answer written and oral inquiries.

Skills

Attention to detail

Client focus

Excellent oral communication

Efficient interpersonal skills

Punctuality

Reliability

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages: English

Education

• Secondary (high) school graduation certificate

Experience

Will train

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Develop communication strategies
• Implement communication strategies and programs
• Publicize activities, workshops, meetings and other events for fundraising or information purposes
• Act as spokesperson for an organization
• Advise clients on advertising or sales promotion strategies
• Answer written and oral inquiries
• Co-ordinate special publicity events and promotions
• Conduct public opinion and attitude surveys
• Gather, research and prepare communications material
• Answer inquiries and provide information to customers
• Explain the type and cost of services offered
• Issue receipts and other forms
• Maintain and manage digital database
• Answer clients' inquiries and provide information

Additional information Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Physically demanding
• Repetitive tasks
• Standing for extended periods

Personal suitability

• Punctuality
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Reliability
• Judgement
• Dependability
• Honesty