Claims Adjuster (Jr. - Intermediate) - 9947 - IW-9947

DGA Careers; Edmonton; Hybrid; Full time

Job summary

A leading insurance brokerage in Edmonton is seeking a motivated and detail-oriented Claims Adjuster. You will assist in the investigation and resolution of insurance claims, communicate with all parties involved, and ensure accurate claim files. The ideal candidate will have 3–5 years of claims adjusting experience and a customer-focused mindset. This role offers competitive wages and opportunities for professional growth in a supportive work environment.

Benefits

Competitive wages

Opportunities for growth and internal promotion

Qualifications

• 3–5 years of claims adjusting experience across a mix of claim types.
• Valid Class 5 driver’s license is required.
• EPIC experience would be an added bonus.

Responsibilities

• Assist with the investigation, evaluation, and resolution of insurance claims.
• Communicate with insureds, claimants, witnesses, and vendors throughout the claims process.
• Maintain accurate and organized claim files in accordance with company procedures.

Skills

Claims adjusting experience

Customer-focused mindset

Communication skills

Organization skills

Time-management skills

Proficiency in Microsoft Office

Education

High school diploma

Post-secondary education

Tools

Microsoft Office

Outlook

Job description

Date of modification:

Job number: IW-9947

Detail

Job title: Claims Adjuster (Jr. - Intermediate) - 9947

Location: Edmonton

Description

Join a forward-thinking team where innovation and customer care go hand in hand.

Are you a claims professional looking to take the next step in your career? Do you enjoy problem-solving, working with people, and managing claims from start to finish? If you’re seeking a supportive environment where your experience is valued and continued growth is encouraged, this opportunity may be the right fit.

Our client, a well-established and award-winning insurance brokerage based in Edmonton, AB, is seeking a motivated and detail-oriented Claims Adjuster to join their growing team. Since 2009, they have built a strong reputation for exceptional service, a collaborative culture, and a commitment to employee development.

This role is well suited for a claims professional with approximately 3–5 years of experience across a mix of claim types who is ready to broaden their skill set within a high-performing team.

What You’ll Be Doing

Assist with the investigation, evaluation, and resolution of insurance claims

Communicate with insureds, claimants, witnesses, and vendors throughout the claims process

Review documentation, gather facts, and assess coverage and damages

Coordinate inspections, repairs, and other claim-related services as needed

Maintain accurate and organized claim files in accordance with company procedures

Provide regular updates to clients and stakeholders to ensure a positive claims experience

Follow established workflows while managing a moderate claims workload efficiently

What You Bring to the Role

3–5 years of claims adjusting experience across a mix of claim types

High school diploma (post-secondary education is an asset)

Valid Class 5 driver’s license

Strong working knowledge of insurance fundamentals and claims processes

Proficiency with Microsoft Office and Outlook

Comfortable working in a remote or hybrid environment

Strong communication, organization, and time-management skills

Ability to work independently while contributing to a team-oriented culture

Professionalism, integrity, and a customer-focused mindset

EPIC experience would be an added bonus

About the Company:

Our client is a leading insurance brokerage in Canada that looks out for your best interests, and benefits from unparalleled market access from the best insurance providers. This branch office believes honesty and integrity is at the foundation of everything they do. They work and play hard and are looking for a strong team member. They offer competitive wages based on skill and experience. They also offer opportunities for growth development and internal promotion.

About Us:

DGA Careers has been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms and independent adjusting firms. With offices in Toronto, Vancouver, Montreal, Edmonton, and Calgary, DGA Careers is well positioned to conduct searches with a national scope. Our unrivalled professional network across Canada provides us with the ability to reach vital key influencers and passive candidates nationally.

Interested candidates please contactHeidi Scottat587-885-1852or forward your resume in confidence toheidi

Information

• City: Edmonton
• Job Type: Full-Time
• Education: Adjuster's License
• Expertise: Claims - Physical Damage , Claims , Claims - Multi Line , Claims-Auto , Claims Adjusting
• Minimum experience required: 3 to 4 Years