Channel Operations & Enablement Leader

Jobtailor

Toronto

On-site

CAD 90,000 - 130,000

Full time

7 days ago

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Job summary

Jobtailor in Toronto looks for an experienced channel/partner operations professional to manage MSAs, drive partner tiering and discount alignment, and secure Approved Vendor status across a large partner base.

You will also develop partner-enabled training content, shape a future partner portal, and work with RevOps, Legal, Finance, and Product on CRM, pricing, and portal requirements while maintaining active price books and robust program assets.

Qualifications

5+ years in channel/partner operations in a B2B SaaS setting.
Experience managing MSAs and partnership agreements.
Knowledge of price books, vendor status, and tiering frameworks.
CRM experience (Salesforce) with channel modules.
Ability to collaborate across RevOps, Legal, Finance, and Product.

Responsibilities

Manage Master Service Agreements and Vendor Partnership Agreements across the partner base.
Establish global alignment around partner tiers and discount schedules.
Secure and maintain Approved Vendor status with channel partners.
Engage with partner procurement teams to maintain price books and procurement standards.
Standardize order booking from opportunity through PO, contracting, and implementation.
Develop partner-facing enablement content, including playbooks, training materials, and onboarding assets.
Support CRM deal registration and account delineation rules.
Drive initiatives to maintain price books, tiering, and partner enablement content.