Channel Operations & Enablement Leader

FacilityOS; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

Jobtailor in Toronto looks for an experienced channel/partner operations professional to manage MSAs, drive partner tiering and discount alignment, and secure Approved Vendor status across a large partner base.

You will also develop partner-enabled training content, shape a future partner portal, and work with RevOps, Legal, Finance, and Product on CRM, pricing, and portal requirements while maintaining active price books and robust program assets.

Qualifications

• 5+ years in channel/partner operations in a B2B SaaS setting.
• Experience managing MSAs and partnership agreements.
• Knowledge of price books, vendor status, and tiering frameworks.
• CRM experience (Salesforce) with channel modules.
• Ability to collaborate across RevOps, Legal, Finance, and Product.

Responsibilities

• Manage Master Service Agreements and Vendor Partnership Agreements across the partner base.
• Establish global alignment around partner tiers and discount schedules.
• Secure and maintain Approved Vendor status with channel partners.
• Engage with partner procurement teams to maintain price books and procurement standards.
• Standardize order booking from opportunity through PO, contracting, and implementation.
• Develop partner-facing enablement content, including playbooks, training materials, and onboarding assets.
• Support CRM deal registration and account delineation rules.
• Drive initiatives to maintain price books, tiering, and partner enablement content.

Skills

Channel Operations

MSA Management

Salesforce CRM

Partner Enablement

Cross-Functional Collaboration

Tools

Salesforce CRM

Job description

Jobtailor in Toronto looks for an experienced channel/partner operations professional to manage MSAs, drive partner tiering and discount alignment, and secure Approved Vendor status across a large partner base.

You will also develop partner-enabled training content, shape a future partner portal, and work with RevOps, Legal, Finance, and Product on CRM, pricing, and portal requirements while maintaining active price books and robust program assets.