Channel & Partner Operations Manager (Remote)

Procore; Toronto; Remoto; CAD 104.000 - 143.000; Tempo pieno

Vantaggi offerti da questo lavoro

Equity compensation

Bonus incentive

Descrizione del lavoro

Procore Technologies, Inc. is seeking a Channel & Partner Operations Partner to be the operational backbone of the global partner business.

You will translate strategy into scalable processes, dashboards, and cadence to scale reseller, distributor, and referral motions worldwide. You will own the build of partner measurement, deal registration, and global operating rhythm while aligning with Sales, Legal, and IT.

Competenze

• 6+ years in revenue, sales or business ops with direct channel or partner ops.
• Experience building partner reporting and attribution from undefined state.
• Fluency with Salesforce; familiarity with PRM platforms and partner data models.

Mansioni

• Translate global partner strategy into scalable processes and cadence.
• Build partner measurement foundation with attribution logic and dashboards.
• Design end-to-end deal registration workflow and channel conflict model.
• Establish global partner operating rhythm with reviews and reporting.
• Partner with Revenue Planning on targets, quotas, and capacity.
• Define business needs to Systems/IT for PRM and Salesforce.
• Support two-tier distribution data integrity and handoffs.
• Analyze and track improvements to the partner operating model.
• Build internal network across NAMER, EMEA, APAC for alignment.
• Develop partner policies and program documentation.

Conoscenze

Partner operations

Sales analytics

Deal registration

Global partner experience

Salesforce fluency

PRM platforms

Communication

Storytelling

Cross-functional collaboration

Formazione

BA/BS degree

MBA or similar advanced degree

Strumenti

Salesforce

PRM platforms

Descrizione del lavoro

We're looking for a Channel & Partner Operations Partner to serve as the operational backbone of Procore's global partner business. In this role, you'll partner directly with the Vice President, Partners to turn partner strategy into the processes, data, and operating rhythm required to scale a reseller, distributor, and referral motion worldwide.

This is a build role. Procore's partner ecosystem is growing quickly, and much of the operating infrastructure — how we measure partner-sourced and partner-influenced business, how deals get registered and channel conflict gets resolved, how partner performance rolls into the broader revenue picture — is still being defined. You'll own that build. If you've done channel operations at scale and want the chance to design it rather than inherit it, this is that job.

This position reports to the Director, CCO Revenue Operations Business Partners and will be based remote in either Canada or the US. We're looking for someone to join us immediately.

What you'll do

• Serve as the primary operational business partner to the VP, Partners, translating global partner strategy into scalable processes, operating cadence, and measurement across reseller, distributor, and referral motions
• Build Procore's partner measurement foundation from the ground up — partnering with Revenue Insights to define partner-sourced and partner-influenced attribution logic, establish sanctioned data and source of truth, and stand up the reporting and dashboards partner leadership runs the business on
• Design and operationalize deal registration end to end: policy, workflow, SLAs, and the channel conflict resolution model between partner and direct motions, in partnership with Sales, Deal Desk, Legal, and Systems
• Establish the global partner operating rhythm, including pipeline and forecast reviews, partner performance reporting, and executive-level business reviews
• Partner with Revenue Planning on partner targets, quota, and capacity assumptions, bringing channel-specific productivity inputs and market context into the annual and in-year planning cycles
• Act as the business voice into Systems and IT on partner data architecture, PRM, and Salesforce requirements — defining what the business needs and validating that it works, in close partnership with the system owners
• Support the mechanics of two-tier distribution, including partner hierarchy, account and opportunity data integrity, and the operational handoffs across the partner lifecycle
• Complete qualitative and quantitative analysis to identify root cause deficiencies in the partner operating model, and track the effectiveness of improvements over time
• Build a strong internal network across NAMER, EMEA, and APAC to drive consistent adoption of partner processes globally while accommodating legitimate regional differences
• Support the development of partner policies and program documentation as the operating model matures

What we're looking for

• BA/BS degree is preferred; MBA or similar advanced degree is a plus
• 6+ years of revenue, sales, or business operations experience, including direct channel or partner operations experience supporting reseller, distributor, and/or referral motions
• Demonstrated experience building partner reporting and attribution from an early or undefined state — you've had to decide what "partner-sourced" means, defend it, and operationalize it
• Working knowledge of deal registration design and channel conflict management
• Experience supporting a global partner organization, with an understanding of how reseller and distributor motions differ across regions
• Experience at a large scale technology company is required
• Salesforce fluency; familiarity with PRM platforms and partner data models
• Adept problem solving and analytical skills; demonstrated ability to structure ambiguous problems, develop solutions, and craft high-quality executive presentations
• Strong communication skills with the ability to present to large groups and use storytelling to align multiple parts of the business
• Ability to collaborate and build effective relationships with Procorians at a range of levels and across different roles in the organization
• Comfort operating in white space with a high sense of urgency and the flexibility to pivot as the partner strategy evolves

Additional Information

Base Pay Range: 104,000.00 - 143,000.00 CAD Annual

This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.