Change and Adoption Manager, Digital Workplace

KPMG Canada; Kitchener; Remote; CAD 86,000 - 129,000; Full time

Job summary

An established industry player is seeking a Change and Adoption Manager to enhance productivity and collaboration through digital workplace solutions. This role involves designing tailored solutions, leading workshops, and developing change management plans to support effective technology use. The ideal candidate will bring 5+ years of experience in change management, strong communication skills, and expertise in Microsoft productivity tools. Join a diverse team committed to turning insights into opportunities for clients and communities while enjoying a comprehensive rewards package.

Qualifications

• 5+ years of experience in adoption and change management consulting.
• Hands-on experience in change management and training within digital environments.

Responsibilities

• Design and lead business needs discovery and solution workshops.
• Identify and assess end-user impacts from technology-driven changes.

Skills

Change Management

Communication Skills

Analytical Skills

Problem-Solving Skills

Microsoft Productivity Tools

Education

Diploma in Organizational Change Management

Diploma in Learning and Development

Diploma in Computer Science

Diploma in Information Technology

Job description

Change and Adoption Manager, Digital Workplace

Join to apply for the Change and Adoption Manager, Digital Workplace role at KPMG Canada.

Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

The Digital Workplace team is seeking a Manager of Change and Adoption for digital workplace solutions. This team supports the firm’s needs by providing solutions that enhance productivity, collaboration, knowledge management, and user experience, enabling KPMG employees with effective technology and knowledge resources to drive value for both the firm and clients.

What You Will Do

• Design and lead business needs discovery and solution workshops.
• Conceptualize and propose solutions tailored to business challenges.
• Collaborate with engagement teams and other units to optimize application use for desired outcomes.
• Enhance collaboration, productivity, and technical capabilities with appropriate solutions.
• Identify and assess end-user impacts from technology-driven changes and develop change management plans.

What You Bring to the Role

• Diploma in Organizational Change Management, Learning and Development, Computer Science, Information Technology, or related field.
• 5+ years of experience in adoption and change management consulting, professional services, or related roles.
• Relevant certifications such as Prosci are a plus.
• Hands-on experience in change management, training, and communication within digital or technology environments.
• Strong understanding of change management principles.
• Expertise in Microsoft productivity tools.
• Excellent communication and interpersonal skills to engage stakeholders at all levels.
• Proven ability to design and deliver effective training programs and materials.
• Strong analytical and problem-solving skills to address user needs and concerns.

This role requires fluency in English, supporting collaboration with colleagues and stakeholders across English-speaking regions.

KPMG BC Region Pay Range

The base salary range is $86,000 to $128,500, with potential bonuses. Salary within this range depends on skills, location, and qualifications. KPMG offers a comprehensive Total Rewards package.

Our Values - The KPMG Way

Integrity, Excellence, Courage, Together, and For Better—our core values that guide us.

KPMG Canada is committed to diversity, inclusion, and providing a respectful, accessible workplace. We welcome all qualified candidates and encourage you to bring your whole self to work.

Adjustments and Accommodations

We support inclusive recruitment and can provide adjustments or accommodations at any stage of the process. Contact our Employee Relations Service team at 1-888-466-4778 for support.

Additional Information

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Information Technology

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