Change and Adoption Manager, Digital Workplace

KPMG Canada; Quesnel; Remote; CAD 86,000 - 129,000; Full time

Job summary

An established industry player is seeking a Change and Adoption Manager to enhance the digital workplace experience. This role focuses on driving user adoption and engagement through tailored solutions that improve productivity and collaboration. The ideal candidate will have a strong background in change management and excellent communication skills to effectively engage stakeholders. Join a diverse team committed to integrity and excellence, where your contributions will significantly impact the organization and its clients. This is an exciting opportunity to be at the forefront of digital transformation in a supportive and inclusive environment.

Qualifications

• 5+ years of experience in adoption and change management consulting.
• Relevant certifications in change management (e.g., Prosci) are a plus.

Responsibilities

• Design and lead business needs discovery and solution workshops.
• Identify and assess end-user impacts from technology-driven changes.

Skills

Change Management

Communication Skills

Analytical Skills

Microsoft Productivity Tools

Problem Solving

Education

Diploma in Organizational Change Management

Diploma in Learning and Development

Degree in Computer Science

Degree in Information Technology

Job description

Change and Adoption Manager, Digital Workplace

Join to apply for the Change and Adoption Manager, Digital Workplace role at KPMG Canada.

Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause of turning insight into opportunity for clients and communities worldwide.

The Digital Workplace team is seeking a Manager, Change and Adoption to support digital workplace solutions. This team focuses on providing solutions that enhance productivity, collaboration, knowledge management, change management, and user experience, enabling KPMG employees with productive technology and knowledge tools to drive value for the firm and clients.

What You Will Do

• Design and lead business needs discovery and solution workshops.
• Conceptualize and propose tailored solutions to address business needs and challenges.
• Collaborate with engagement teams and other business units to optimize application use for desired outcomes.
• Enhance collaboration, productivity, and technical capabilities by providing appropriate solutions based on business needs.
• Identify and assess end-user impacts from technology-driven changes and develop suitable change management plans.

What You Bring To The Role

• Diploma in Organizational Change Management, Learning and Development, Computer Science, Information Technology, or a related field.
• 5+ years of experience in adoption and change management consulting, professional services, or related roles.
• Relevant certifications in change management (e.g., Prosci) are a plus.
• Hands-on experience in change management, training, and communication, preferably within a digital or technology-driven environment.
• Strong understanding of change management principles.
• Expertise in Microsoft productivity tools.
• Excellent communication and interpersonal skills to engage and influence stakeholders at all levels.
• Proven ability to design and deliver effective training programs and materials.
• Strong analytical and problem-solving skills to assess and address user needs and concerns.

This position requires fluency in English, with the ability to support or collaborate with English-speaking colleagues or stakeholders across Canada.

KPMG BC Region Pay Range

The base salary range is $86,000 to $128,500, potentially plus bonuses. Salary within this range depends on location, skills, and qualifications. KPMG offers a comprehensive Total Rewards program.

Our Values and Commitment

We uphold integrity, excellence, courage, collaboration, and a focus on doing what matters. KPMG in Canada is committed to diversity, inclusion, and providing a respectful, accessible workplace. We welcome all qualified candidates to apply and bring their whole selves to work.

Adjustments and Accommodations

We support an inclusive recruitment process with accommodations available upon request at any stage. For support, contact KPMG’s Employee Relations Service at 1-888-466-4778.

Additional Information

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Information Technology

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