Change and Adoption Manager, Digital Workplace

KPMG Canada; Montreal; Remote; CAD 86,000 - 129,000; Full time

Job summary

An established industry player is seeking a Change and Adoption Manager for their Digital Workplace team. This role focuses on enhancing productivity and collaboration through tailored solutions that address business needs. You will lead workshops, develop change management plans, and engage stakeholders to ensure smooth transitions in technology-driven environments. With a strong emphasis on communication and analytical skills, this position offers the chance to make a significant impact within a diverse and inclusive workplace. If you're passionate about driving change and innovation, this opportunity is perfect for you.

Qualifications

• 5+ years of experience in change management consulting.
• Relevant change management certifications (e.g., Prosci) are a plus.

Responsibilities

• Design and lead business needs discovery and solution workshops.
• Identify and assess the impact of technology-driven changes on end users.

Skills

Change Management

Communication Skills

Analytical Skills

Problem-Solving

Microsoft Productivity Tools

Education

Diploma in Organizational Change Management

Diploma in Learning and Development

Diploma in Computer Science

Diploma in Information Technology

Job description

Change and Adoption Manager, Digital Workplace

Join to apply for the Change and Adoption Manager, Digital Workplace role at KPMG Canada.

Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

The Digital Workplace team is seeking a Manager of Change and Adoption for digital workplace solutions. This team supports the firm’s needs by providing solutions that enhance productivity, collaboration, knowledge management, change management, and user experience. These solutions aim to enable KPMG employees with effective technology and knowledge resources that drive value for both KPMG and its clients.

What You Will Do

• Design and lead business needs discovery and solution workshops.
• Conceptualize and propose tailored solutions to address business needs and challenges.
• Collaborate with engagement teams and other business units to optimize application use for desired outcomes.
• Enhance collaboration, productivity, and technical capabilities by providing suitable solutions based on business needs.
• Identify and assess the impact of technology-driven changes on end users and develop appropriate change management plans.

What You Bring To The Role

• Diploma in Organizational Change Management, Learning and Development, Computer Science, Information Technology, or related field.
• 5+ years of experience in adoption and change management consulting, professional services, or related roles.
• Relevant change management certifications (e.g., Prosci) are a plus.
• Hands-on experience in change management, training, and communication within digital or technology-driven environments.
• Strong understanding of change management principles.
• Expertise in Microsoft productivity tools.
• Excellent communication and interpersonal skills to engage stakeholders at all levels.
• Proven ability to design and deliver effective training programs and materials.
• Strong analytical and problem-solving skills to assess and address user needs and concerns.

This role requires fluency in English, supporting collaboration with English-speaking colleagues and stakeholders across Canada.

KPMG BC Region Pay Range

The base salary range is $86,000 to $128,500, potentially with bonuses. Salary is determined based on location, skills, and qualifications. KPMG offers a comprehensive Total Rewards program.

Our Values, The KPMG Way

• Integrity: We do what is right.
• Excellence: We continuously learn and improve.
• Courage: We think and act boldly.
• Together: We respect and draw strength from our differences.
• For Better: We focus on what matters.

KPMG Canada is committed to diversity, inclusion, and creating a respectful, accessible workplace. We welcome all qualified candidates and support inclusive recruitment practices.

Adjustments and Accommodations

We provide adjustments or accommodations during the recruitment process upon request. For support, contact KPMG’s Employee Relations Service at 1-888-466-4778.

Additional Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Information Technology

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