Change and Adoption Manager, Digital Workplace

KPMG Canada; Montreal; Remote; CAD 86,000 - 129,000; Full time

Job summary

An established industry player is seeking a Change and Adoption Manager to enhance digital workplace solutions. This role involves leading workshops, developing tailored solutions, and optimizing technology use to improve productivity and collaboration. The ideal candidate will have extensive experience in change management and training, with strong analytical and communication skills. Join a diverse team dedicated to making a meaningful impact and supporting KPMG's commitment to excellence and integrity.

Qualifications

• 5+ years of experience in change management consulting.
• Relevant certifications such as Prosci are advantageous.

Responsibilities

• Design and lead business needs discovery workshops.
• Develop tailored solutions for business challenges.
• Identify end-user impacts and develop change management plans.

Skills

Change Management

Training and Development

Communication Skills

Analytical Skills

Microsoft Productivity Tools

Education

Diploma in Organizational Change Management

Computer Science

Information Technology

Job description

Change and Adoption Manager, Digital Workplace

Join to apply for the Change and Adoption Manager, Digital Workplace role at KPMG Canada

Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause of turning insight into opportunity for clients and communities worldwide.

The Digital Workplace team is seeking a Manager, Change and Adoption, to support digital workplace solutions. This team focuses on delivering solutions that enhance productivity, collaboration, knowledge management, change management, and user experience, enabling KPMG employees with effective technology and knowledge tools to generate value for the firm and clients.

What You Will Do

• Design and lead business needs discovery and solution workshops
• Develop and propose tailored solutions to address business challenges
• Collaborate with engagement teams and other units to optimize application use for desired outcomes
• Enhance collaboration, productivity, and technical capabilities through appropriate solutions
• Identify and assess end-user impacts from technological changes and develop change management plans

What You Bring To The Role

• Diploma in Organizational Change Management, Learning and Development, Computer Science, Information Technology, or related field
• 5+ years of experience in adoption and change management consulting, professional services, or related roles
• Relevant certifications such as Prosci are advantageous
• Hands-on experience in change management, training, and communication within digital or technology-driven environments
• Strong understanding of change management principles
• Expertise in Microsoft productivity tools
• Excellent communication and interpersonal skills to engage stakeholders at all levels
• Proven ability to design and deliver effective training programs and materials
• Strong analytical and problem-solving skills to assess and address user needs

This role requires fluency in English, supporting collaboration with English-speaking colleagues and stakeholders across regions.

Compensation and Benefits

The salary range for this position in BC is $86,000 to $128,500, potentially including bonuses. Salary is determined based on location, skills, and qualifications. KPMG offers a comprehensive Total Rewards program.

Our Values and Commitment

We uphold integrity, excellence, courage, teamwork, and a focus on meaningful impact. KPMG Canada is committed to diversity, inclusion, and providing a respectful, barrier-free workplace where all can thrive. We welcome all qualified candidates to apply.

Recruitment Support

We are dedicated to inclusive hiring and offer adjustments or accommodations during the recruitment process, such as extra preparation time or accessible communication supports. To request support, contact KPMG’s Employee Relations Service team at 1-888-466-4778.

Additional Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Information Technology

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