Change and Adoption Manager, Digital Workplace

KPMG Canada; Montreal; Remote; CAD 86,000 - 129,000; Full time

Job summary

An established industry player is seeking a Change and Adoption Manager for its Digital Workplace team. This role involves designing solutions that enhance productivity and collaboration, while also managing the impacts of technology changes on users. With a focus on effective training and communication, the ideal candidate will bring over 5 years of experience in change management and a strong understanding of Microsoft productivity tools. Join a diverse team committed to driving value through innovative technology solutions and making a positive impact across the firm and its clients.

Qualifications

• 5+ years in adoption and change management consulting.
• Relevant certifications like Prosci are a plus.

Responsibilities

• Design and lead business needs discovery workshops.
• Develop change management plans for technology changes.

Skills

Change Management

Training and Communication

Microsoft Productivity Tools

Analytical Skills

Interpersonal Skills

Education

Diploma in Organizational Change Management

Diploma in Learning and Development

Diploma in Computer Science

Diploma in IT

Job description

Change and Adoption Manager, Digital Workplace

Join to apply for the Change and Adoption Manager, Digital Workplace role at KPMG Canada.

Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause of turning insight into opportunity for clients and communities worldwide.

The Digital Workplace team is seeking a Manager, Change and Adoption, to support digital workplace solutions. This team provides solutions that enhance productivity, collaboration, knowledge management, change management, and user experience, enabling KPMG employees with effective technology and knowledge resources to drive value for the firm and clients.

What You Will Do

• Design and lead business needs discovery and solution workshops.
• Conceptualize and propose tailored solutions to business needs and challenges.
• Collaborate with engagement teams and other business units to optimize application use for desired outcomes.
• Enhance collaboration, productivity, and technical capabilities by providing appropriate solutions based on business needs.
• Identify and assess end-user impacts due to technology changes and develop change management plans.

What You Bring To The Role

• Diploma in Organizational Change Management, Learning and Development, Computer Science, IT, or related field.
• 5+ years of experience in adoption and change management consulting, professional services, or related roles.
• Relevant change management certifications (e.g., Prosci) are a plus.
• Hands-on experience in change management, training, and communication within digital or technology-driven environments.
• Strong understanding of change management principles.
• Expertise in Microsoft productivity tools.
• Excellent communication and interpersonal skills to engage stakeholders at all levels.
• Proven ability to design and deliver effective training programs and materials.
• Strong analytical and problem-solving skills to assess and address user needs.

This role requires fluency in English, supporting collaboration with English-speaking colleagues and stakeholders across provinces.

KPMG BC Region Pay Range

The salary range is $86,000 to $128,500, with potential bonuses. Salary is determined based on location, skills, and qualifications. KPMG offers a comprehensive Total Rewards program.

Our Values - The KPMG Way

• Integrity: We do what is right.
• Excellence: We continually learn and improve.
• Courage: We think and act boldly.
• Together: We respect each other and value diversity.
• For Better: We focus on impactful actions.

KPMG Canada is committed to diversity, inclusion, and providing accommodations during the recruitment process. Candidates can request adjustments or accommodations at any stage by contacting the Employee Relations Service team.

Additional Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Information Technology

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