Community Engagement Facilitator

E4C; Edmonton; On-site; CAD 52,000 - 64,000; Full time

Benefits offered by this job

Robust Benefits Package

EFAP

HSA

RRSP Matching

Professional Development Opportunities

Job summary

e4c invites applications for a Community Engagement Facilitator role, connecting families to early learning programs and community resources through outreach, intake, and engagement. The position supports parents navigating services, facilitates parent education, and collaborates with schools and partners to enhance child development and school readiness.

The role requires a Diploma or Bachelor’s in a related field, a valid driver’s license, First Aid/CPR, and experience in family support and

Qualifications

• Diploma or Bachelor's Degree in Social Work, Psychology, Social Sciences, or a related field.
• Valid Class 5 Driver’s License and vehicle; proof of vehicle insurance, registration, and a 3-year driving abstract.
• Standard First Aid and CPR; De-escalation; Trauma-informed Care; MI or coaching experience/assets

Responsibilities

• Lead program intake and assessment processes, gathering and reviewing family information to determine eligibility and service needs.
• Support families through intake by providing clear program information and assisting with documentation and required forms.
• Coordinate assessments and referrals, including scheduling specialized services as needed.
• Plan, promote, and facilitate parent education sessions, workshops, and community events to enhance engagement.
• Build and maintain relationships with families, schools, and community partners to increase program awareness and access.
• Collaborate with interdisciplinary teams to support coordinated, family-centered service delivery and child development outcomes.
• Maintain accurate documentation, data entry, and reporting in compliance with organizational and privacy standards.

Skills

MS Office

SharePoint

Documentation skills

Education

Diploma or Bachelor’s Degree in Social Work, Psychology, Social Sciences, or related field

Tools

MS Office Suite

SharePoint

Database systems

Job description

e4c journeys with people as they shape the lives they envision, building resources, relationships, and belonging in the communities they call home. Guided by our vision of a community where every person has the opportunity to live with dignity, belonging, and purpose, we deliver person-led, collaborative, and evidence-informed services that strengthen individuals, families, and communities. Rooted in our core values of courage, compassion, connection, and commitment, we are dedicated to creating lasting opportunities and meaningful community impact.

Position Summary

The Community Engagement Facilitator connects children and families to early learning programs and community resources through outreach, intake, and family engagement. The role supports parents in navigating services, facilitates educational and community activities, and promotes active participation in children’s development. Working collaboratively with interdisciplinary teams and partners, the position delivers strength-based, trauma-informed, and culturally inclusive support to enhance school readiness and overall family well-being.

Schedule

• Monday to Friday, 37.5 hours per week (full-time, office hours)
• Flexibility to work occasional evenings and weekends, with adjusted scheduling
• Local travel required between office locations, family residences, and community events

Key Responsibilities

• Lead program intake and assessment processes, gathering and reviewing family information to determine eligibility and service needs.
• Support families through intake by providing clear program information and assisting with documentation and required forms.
• Coordinate assessments and referrals, including scheduling specialized services as needed.
• Plan, promote, and facilitate parent education sessions, workshops, and community events to enhance engagement.
• Build and maintain relationships with families, schools, and community partners to increase program awareness and access.
• Collaborate with interdisciplinary teams to support coordinated, family-centered service delivery and child development outcomes.
• Maintain accurate documentation, data entry, and reporting in compliance with organizational and privacy standards.

Qualifications

Education

• Diploma or Bachelor’s Degree in Social Work, Psychology, Social Sciences, or a related field (or an equivalent combination of education and relevant experience).

Certification

• Valid Class 5 Driver’s License and vehicle
• Proof of vehicle insurance, registration and 3-year drivers abstract.
• Standard First Aid and CPR
• De-escalation
• Trauma-informed Care
• Training or experience using Ages and Stages Questionnaires (ASQ/ASQSE) would be an asset
• Training in Motivational Interviewing (MI) and/or coaching approaches would be an asset

Experience

• 2+ years of experience in family support, community outreach, or case management in a community-based setting.
• Experience working with diverse populations, including newcomers and culturally diverse families
• Experience building partnerships and supporting community engagement initiatives.
• Knowledge of the Sustainable Livelihood Framework and its application in family support and goal planning
• Knowledge of the Child, Youth and Family Enhancement Act (Alberta)
• Knowledge of community resources, service networks, and referral pathways
• Demonstrated ability to plan, coordinate, and facilitate parent education sessions, workshops, and community events.
• Proficiency in MS Office, SharePoint, and database systems, with strong documentation skills.

Compensation and Benefits

• Robust Benefits Package
• Employee Family Assistance Program (EFAP)
• Health Spending Account (HSA)
• RRSP Matching
• Professional Development Opportunities

At e4c diversity is our strength. We embrace diversity and offer equal opportunities to all qualified applicants. We welcome your application regardless of origin, culture, ethnicity, age, ability, gender identity, sexual orientation or faith.

Prior to successful employment with e4c, applicants are required to submit a Police Information Check with Vulnerable Sector Check and Intervention Record Check.