Wellness Manager

E4C; Edmonton; On-site; CAD 60,000 - 86,000; Full time

Job summary

e4c is seeking a Wellness Manager to lead the Transitional Housing Program under the Site Manager. You will supervise Wellness Coaches, design and implement holistic wellness strategies, and foster a recovery-oriented, compassionate environment grounded in a one-day-at-a-time approach.

You will build relationships with residents, mentor staff, and ensure program goals align with funder requirements and organizational values. A vehicle and valid license are preferred assets in this role.

Qualifications

• Degree in Human Services, Social Services or related field.
• Standard First Aid and CPR certification.
• Valid Class 5 Driver's License and access to a vehicle.
• Proof of vehicle insurance (min. $2 million liability).
• Medication Administration.
• Harm Reduction.
• Food Safety.
• 3+ years of supervisory experience in social services.
• Experience with trauma-informed, person-centered and strength-based approaches.
• Experience in collaborative partnerships and solution-focused practice.

Responsibilities

• Coordinate resident intake into the Transitional Housing Program, with team input.
• Mentor Wellness Coaches and Weekend Wellness Coordinator to deliver holistic programming.
• Plan and oversee wellness strategies promoting mental, physical, emotional, and spiritual well-being.
• Manage program resources, budgets, reporting, and supplies.
• Foster a safe, supportive environment encouraging growth and self-care.
• Build authentic resident relationships, modelling wellness and positive communication.
• Recruit, onboard, and mentor program staff to strengthen team culture.
• Facilitate resident engagement and community activities within e4c programs.
• Ensure accurate documentation, reporting, and funder compliance.
• Demonstrate leadership with initiative, adaptability, and creativity.

Education

Degree in Human Services or related field

Tools

Standard First Aid and CPR

Valid Class 5 Driver's License

Vehicle Insurance (min. $2M liability)

Medication Administration

Harm Reduction

Food Safety

Job description

e4c is a community-focused organization working toward the elimination of poverty through collaboration with partners across sectors. We are dedicated to changing lives and growing inclusive, caring communities by supporting individuals and families in times of need and creating pathways to self-sufficiency. Guided by our core values of courage, compassion, connection, and commitment, we strive for excellence, innovation, and meaningful community impact.

Position Summary

As a Wellness Manager, you will work under the direction of the Site Manager to build authentic connections and foster trust with residents in a supportive housing environment. Serving individuals navigating trauma, mental health challenges, and addictions, you will provide holistic, person-centered support focused on mental, spiritual, physical, and emotional well-being.

In collaboration with the Site Manager, you will help ensure the program meets both resident needs and organizational requirements while mentoring a team of Wellness Coaches. You will lead the development and implementation of wellness strategies, creating a safe, recovery-oriented space grounded in a "one day at a time" approach and modelling self-care and sustained wellness.

Key Responsibilities

• Coordinate and assess resident intake into the Transitional Housing Program, making informed decisions in collaboration with the Site Manager and multidisciplinary team.
• Lead, mentor, and support Wellness Coaches and the Weekend Wellness Coordinator to deliver holistic wellness programming aligned with resident care plans.
• Plan, implement, and oversee wellness strategies and activities that promote mental, physical, emotional, and spiritual well-being.
• Manage program resources, including budgets, reporting, and wellness supplies, ensuring efficient and effective use of funds.
• Foster a safe, supportive environment that encourages residents' personal growth, accountability, and self-care.
• Build authentic relationships with residents through modeling wellness, empathy, and positive communication, while guiding them toward their goals.
• Promote collaboration and a strong team culture through recruitment, onboarding, coaching, and mentoring of program staff.
• Facilitate resident engagement, community-building, and integrated activities within e4c programs and the surrounding neighborhood.
• Ensure accurate documentation, reporting, and compliance with organizational policies, procedures, and funder requirements.
• Take initiative, think critically, and adapt quickly to challenges, demonstrating creativity, resourcefulness, and leadership in all aspects of the program.

Qualifications

Education

• Degree in Human Services, Social Services, or related field.

Certification

• Standard First Aid and CPR
• Valid Class 5 Driver's License and vehicle
• Proof of vehicle insurance (min. $2 million liability), registration and 3-year drivers abstract.
• Medication Administration
• Harm Reduction
• Food Safety

Experience

• 3+ years of supervisory experience in social services or a related setting.
• Proven ability to lead, mentor, and foster a collaborative team environment.
• Skilled in relational, trauma-informed, person-centered, harm reduction, and strength-based approaches.
• Experience working in collaborative partnerships and solution-focused practice.
• Ability to remain calm and confident in crisis situations; personal lived experience with addictions, mental health, or related challenges is considered an asset.

Compensation and Benefits

• 4 weeks vacation + 10 paid sick days
• Robust Benefits Package
• Employee Family Assistance Program (EFAP)
• Health Spending Account (HSA)
• RRSP Matching
• Professional Development Opportunities

At e4c diversity is our strength. We embrace diversity and offer equal opportunities to all qualified applicants. We welcome your application regardless of origin, culture, ethnicity, age, ability, gender identity, sexual orientation or faith.

Prior to successful employment with e4c, applicants are required to submit a Police Information Check with Vulnerable Sector Check and Intervention Record Check.