Community Support Worker - LTSH

E4C; Edmonton; On-site; CAD 47,000 - 55,000; Full time

Benefits offered by this job

3 weeks vacation

10 paid sick days

Robust Benefits Package

EFAP

Health Spending Account (HSA)

RRSP Matching

Professional Development Opportunities

Job summary

e4c is seeking a Community Support Worker to provide relationship-based, trauma-informed support to residents in long-term housing programs. The role promotes wellness, daily living skills, and community integration within a collaborative, interdisciplinary team.

Responsibilities include life skills coaching, meal planning, and coordination with healthcare partners to implement care plans while maintaining documentation and compliance with health and safety standards.

Qualifications

• Diploma or Degree in Human Services, Education or related field.
• Standard First Aid and CPR certification.
• Suicide Intervention certification.
• Valid Class 5 Driver’s License and vehicle.
• Proof of vehicle insurance (min. $2 million liability), registration and 3-year drivers abstract.
• Indigenous Awareness.
• Medication Administration.
• De-Escalation.
• Trauma Informed Care.
• Harm Reduction.
• Food Safety.

Responsibilities

• Provide relationship-based, trauma-informed support to residents, promoting wellness, recovery, and daily living skills development.
• Support residents with life skills learning, including cooking, medication management, communication, conflict resolution, and community engagement.
• Collaborate with interdisciplinary teams and healthcare partners to implement and support resident care plans and wellness goals.
• Foster a safe, respectful, and inclusive environment through positive role modeling, supportive communication, and community-building activities.
• Assist with meal planning, food preparation, and maintaining food and wellness supplies in alignment with nutritional and program standards.
• Support community development initiatives by organizing activities, encouraging resident participation, and building positive relationships with community stakeholders.
• Maintain accurate communication, documentation, and administrative processes while ensuring compliance with organizational, health, and safety standards.

Skills

Trauma-informed care

Harm reduction

Interdisciplinary teamwork

Resident support

Meal planning & nutrition

Education

Diploma or Degree in Human Services

Standard First Aid and CPR

Suicide Intervention

Valid Class 5 Driver’s License & vehicle

Indigenous Awareness

Medication Administration

De-Escalation

Trauma Informed Care

Harm Reduction

Food Safety

Job description

About E4c

e4c journeys with people as they shape the lives they envision, building resources, relationships, and belonging in the communities they call home. Guided by our vision of a community where every person has the opportunity to live with dignity, belonging, and purpose, we deliver person-led, collaborative, and evidence-informed services that strengthen individuals, families, and communities. Rooted in our core values of courage, compassion, connection, and commitment, we are dedicated to creating lasting opportunities and meaningful community impact.

About E4c

e4c journeys with people as they shape the lives they envision, building resources, relationships, and belonging in the communities they call home. Guided by our vision of a community where every person has the opportunity to live with dignity, belonging, and purpose, we deliver person-led, collaborative, and evidence-informed services that strengthen individuals, families, and communities. Rooted in our core values of courage, compassion, connection, and commitment, we are dedicated to creating lasting opportunities and meaningful community impact.

Position Summary

The Community Support Worker provides individualized, recovery-oriented support to residents within e4c’s long-term supported housing programs. Working with individuals experiencing mental health, addiction, and trauma-related challenges, the role promotes stability, wellness, and community integration through a relationship-based and trauma-informed approach. The Community Support Worker collaborates with interdisciplinary teams to support resident goals, maintain a safe and welcoming environment, and contribute to effective program delivery.

Schedule

• Rotating day, evening, or overnight shift schedule
  • Day: 7:00AM – 3:30PM
  • Evening: 3:00PM – 11:30PM
  • Overnight: 11:00PM – 7:30AM
• This is a shift working position and schedule may vary according to program needs.

Key Responsibilities

• Provide relationship-based, trauma-informed support to residents, promoting wellness, recovery, and daily living skills development.
• Support residents with life skills learning, including cooking, medication management, communication, conflict resolution, and community engagement.
• Collaborate with interdisciplinary teams and healthcare partners to implement and support resident care plans and wellness goals.
• Foster a safe, respectful, and inclusive environment through positive role modeling, supportive communication, and community-building activities.
• Assist with meal planning, food preparation, and maintaining food and wellness supplies in alignment with nutritional and program standards.
• Support community development initiatives by organizing activities, encouraging resident participation, and building positive relationships with community stakeholders.
• Maintain accurate communication, documentation, and administrative processes while ensuring compliance with organizational, health, and safety standards.

Qualifications

Education

• Diploma or Degree in Human Services, Education or related field.

Certification

• Standard First Aid and CPR
• Suicide Intervention
• Valid Class 5 Driver’s License and vehicle
• Proof of vehicle insurance (min. $2 million liability), registration and 3-year drivers abstract.
• Indigenous Awareness
• Medication Administration
• De-Escalation
• Trauma Informed Care
• Harm Reduction
• Food Safety

Experience

• 3+ years of direct service experience supporting diverse communities with complex and varied needs.
• Proven ability to foster a collaborative team environment and work within interdisciplinary partnerships.
• Strong knowledge and application of harm reduction, trauma-informed, person-centered, and strengths-based practices.

Compensation And Benefits

• Competitive Salary: $47,677.50
• 3 weeks vacation + 10 paid sick days
• Robust Benefits Package
• Employee Family Assistance Program (EFAP)
• Health Spending Account (HSA)
• RRSP Matching
• Professional Development Opportunities

At e4c diversity is our strength. We embrace diversity and offer equal opportunities to all qualified applicants. We welcome your application regardless of origin, culture, ethnicity, age, ability, gender identity, sexual orientation or faith.

Prior to successful employment with e4c, applicants are required to submit a Police Information Check with Vulnerable Sector Check and Intervention Record Check.