Youth Case Coordinator – Employment Navigation

E4C; Edmonton; On-site; CAD 48,000 - 62,000; Full time

Benefits offered by this job

3 weeks vacation

10 paid sick days

Benefits package

EFAP

Health Spending Account

RRSP Matching

Professional Development

Job summary

The Hallway Café, operated by e4c, Edmonton, is seeking a Youth Case Coordinator – Employment Navigator to support youth transitioning from training to employment. You will provide individualized coaching, help with resumes, interview prep, and job search strategies within a multidisciplinary team.

Responsibilities include building partnerships with employers, developing transition plans, delivering workshops, and maintaining accurate records while supporting youth facing complex challenges.

Qualifications

• Degree or diploma in CYC, Social Work, Human Services, or related field.
• 2+ years of experience working with vulnerable or marginalized youth populations.
• Strong knowledge of harm reduction, trauma-informed, resiliency-focused practices.

Responsibilities

• Build supportive relationships with youth and provide individualized coaching and crisis support.
• Assist youth with employment goals, resumes, interview prep, and job search strategies.
• Develop and monitor individualized employment and transition plans.
• Build partnerships with employers and community agencies to create opportunities.
• Deliver employment readiness training and maintain program records.

Skills

Crisis support

Relationship building

Coaching

Workshop facilitation

Education

Degree or Diploma in CYC / Social Work / Human Services

Job description

Regular Full-Time The Hallway Cafe Edmonton, AB, CA 1 Attachments

About e4c

e4c journeys with people as they shape the lives they envision, building resources, relationships, and belonging in the communities they call home. Guided by our vision of a community where every person has the opportunity to live with dignity, belonging, and purpose, we deliver person-led, collaborative, and evidence-informed services that strengthen individuals, families, and communities. Rooted in our core values of courage, compassion, connection, and commitment, we are dedicated to creating lasting opportunities and meaningful community impact.

Position Summary

The Hallway Café is a social enterprise that provides employment readiness training for youth while operating food and beverage services that support agency programming. As a Youth Case Coordinator – Employment Navigator, you support youth through their transition from training to employment by providing individualized coaching, employment preparation, and ongoing case management support. Working collaboratively within a multidisciplinary team, you build relationships with community employers, create pathways to employment, and support youth and employers throughout the employment journey to promote long-term success and stability.

Schedule

• Monday to Friday; 8:00AM – 4:00PM
• Some flexibility in scheduling is required based on program needs

Key Responsibilities

• Build supportive relationships with youth and provide individualized coaching, encouragement, and crisis support.
• Support youth in developing employment goals, job readiness skills, resumes, interview preparation, and job search strategies.
• Assist youth experiencing mental health, addictions, poverty, and housing challenges through collaboration with multidisciplinary teams.
• Develop, monitor, and support individualized employment and transition plans to promote successful employment outcomes.
• Build and maintain partnerships with employers and community agencies to create employment opportunities for youth.
• Facilitate workshops and employment readiness training, including life skills, stress management, and food service training.
• Maintain accurate documentation, reporting, case files, and program records in alignment with organizational policies and procedures.

Qualifications

Education

• Degree or Diploma in Child and Youth Care (CYC), Social Work, Human Services, or related field.

Certification

• Food Safety
• Valid Class 5 Driver’s License and vehicle
• Proof of vehicle insurance (min. $2 million liability), registration and 3-year drivers abstract.
• Standard First Aid and CPR.
• Harm Reduction
• WHMIS

Experience

• 2+ years of experience working with vulnerable or marginalized youth populations.
• Experience supporting youth impacted by addictions, poverty, mental health, trauma, and other complex barriers.
• Strong knowledge and application of harm reduction, trauma-informed, resiliency-focused, and solution-focused practices.
• Experience facilitating workshops, training, or group-based learning opportunities.
• Experience in hospitality or food service environments is considered an asset.

Compensation and Benefits

• 3 weeks vacation + 10 paid sick days
• Robust Benefits Package
• Employee Family Assistance Program (EFAP)
• Health Spending Account (HSA)
• RRSP Matching
• Professional Development Opportunities

At e4c diversity is our strength. We embrace diversity and offer equal opportunities to all qualified applicants. We welcome your application regardless of origin, culture, ethnicity, age, ability, gender identity, sexual orientation or faith.

Prior to successful employment with e4c, applicants are required to submit a Police Information Check with Vulnerable Sector Check and Intervention Record Check.