Canada Lifecycle Growth Lead | Senior Product Manager

Amazon; Toronto; On-site; CAD 110,000 - 150,000; Full time

Job summary

A leading tech company is seeking a Senior Product Manager to lead customer lifecycle management in Toronto. Candidates should have proven skills in strategy development, customer retention, and analytics, with over 5 years of experience in corporate strategy or product management. The role emphasizes cross-functional collaboration to enhance the customer experience while driving revenue growth. Ideal candidates are customer-focused and thrive in a fast-paced environment, ready to manage key metrics to ensure success.

Qualifications

• 5+ years experience in corporate strategy, product management, or customer lifecycle management.
• Experience owning/driving roadmap strategy and definition.
• 5+ years in managing business metrics such as P&L or customer satisfaction.

Responsibilities

• Develop and execute strategies for subscriber retention and revenue growth.
• Analyze customer data to inform consumer product strategy and optimize experience.
• Track and report on subscriber retention and churn trends.

Skills

Customer obsession

Analytical skills

Entrepreneurial mindset

Interpersonal skills

Job description

A leading tech company is seeking a Senior Product Manager to lead customer lifecycle management in Toronto. Candidates should have proven skills in strategy development, customer retention, and analytics, with over 5 years of experience in corporate strategy or product management. The role emphasizes cross-functional collaboration to enhance the customer experience while driving revenue growth. Ideal candidates are customer-focused and thrive in a fast-paced environment, ready to manage key metrics to ensure success.