(CAN) Senior Manager, Walmart Services

Walmart; Mississauga; On-site; CAD 109,000 - 151,000; Full time

Job summary

A major retail corporation in Mississauga is seeking a Senior Manager for Walmart Services. This role involves leading teams to drive growth in Financial Services products, ensuring operational excellence and compliance. Candidates should possess a Master's degree, with 5–7 years of relevant experience. Key skills include negotiation, analytical thinking, and executive communication. The position offers a competitive salary range of $109,400 to $150,480 based on experience.

Qualifications

• 5–7 years of substantial experience in Financial Services or Insurance industry.
• Proficiency in product ownership, analytics, and P&L management.
• Experience leading RFP processes and contract negotiations.

Responsibilities

• Oversee the full suite of Core Financial Services products.
• Drive execution and optimization of the product portfolio.
• Lead all contract negotiations with partners and legal teams.

Skills

Negotiation

Analytical Thinking

Collaboration

Strategic Mindset

Executive Communication

Education

Master's degree or higher (MBA preferred)

Tools

Microsoft Office (PowerPoint, Excel)

Job description

Position Summary

As the Senior Manager, Walmart Services, this individual will play a critical role in driving the success and expansion of all core Financial Services products and offerings at Walmart Canada. They will lead teams and partner cross‑functionally to accelerate revenue growth, launch new banking initiatives, and ensure operational excellence within Walmart’s Financial Services portfolio.

Key Responsibilities

• Product Ownership:
• Oversee the full suite of Core Financial Services products, including but not limited to Walmart Protection Plan, Remittances/Money Transfer, and ATM programs
• Drive execution and optimization of the product portfolio with dual accountability for program delivery and relationship management with internal and external partners.
• Ensure best-in-class customer experience and compliance
• RFP Leadership: Key player in the RFP processes for both existing and new business verticals, driving competitive, innovative, and compliant partner selection. Lead all contract negotiations and financial terms with partners and internal/external legal teams.
• Analytics: Act as the analytics lead for all core products and services, tracking performance, identifying trends, and delivering actionable insights to inform strategy and optimize outcomes.
• P&L Accountability – Full ownership of the P/L for all direct segment businesses under core products such as WPP, Money Transfer, ATM.
• Growth Initiatives: Develop and execute growth initiatives aimed at increasing sales and customer engagement for Walmart’s Financial Services business.
• Operational Excellence: Collaborate with internal and external partners to design, implement, and continuously improve best‑in‑class operational processes that deliver value to customers and the business.

Key Skills & Competencies

• Negotiation: Strong negotiation skills with demonstrated success in partner/vendor management and deal execution.
• Analytical Thinking: Advanced analytical capabilities; able to interpret complex data and translate insights into business action.
• Collaboration: Proven ability to work cross‑functionally with internal stakeholders and external partners.
• Strategic Mindset: Strong strategic thinking and planning skills; able to align initiatives with broader business objectives.
• Executive Communication: Excellent verbal and written communication skills, with experience presenting to and influencing executive audiences.

Qualifications

Education

• Master’s degree or higher required (MBA preferred)

Experience

• 5–7 years of substantial and sustained experience in Financial Services or Insurance industry.

Technical & Job-Specific Skills

• Proficiency in Microsoft Office (PowerPoint, Excel)
• Demonstrated experience in product ownership, analytics, and P&L management.
• Experience leading RFP processes and contract negotiations.

Core Competencies

• Negotiation: Strong negotiation skills with a track record in partner/vendor management and deal execution.
• Analytical Thinking: Advanced ability to interpret complex data and translate insights into business action.
• Collaboration: Proven ability to work cross‑functionally with internal stakeholders and external partners.
• Strategic Mindset: Strong strategic thinking and planning skills; able to align initiatives with broader business objectives.
• Executive Communication: Excellent verbal and written communication skills, with experience presenting to and influencing executive audiences.

Leadership & Accountability

• Supervises day‑to‑day operations of a team (no direct reports).
• Full ownership of P&L for direct segment businesses under core products.
• Leads teams and partners cross‑functionally to accelerate revenue growth and launch new banking initiatives.

Planning & Problem Solving

• Business strategy/development (organizational integration).
• Thinking within broadly defined policies, principles, and objectives.

Leadership Expectations

Respect the Individual: Demonstrates and encourages respect for all; builds a high‑performing team; seeks, and embraces differences in people, cultures, ideas and experiences; creates a workplace and experiences where all associates feel seen, supported and connected through a culture of belonging so associates thrive and perform; drives a positive associate and customer experience for all; identifies, attracts, and retains the best team members.

Creates a discipline and focus around developing talent, through feedback, coaching, mentoring, and developmental opportunities; promotes an environment allowing everyone to bring their best selves to work; empowers associates and partners to act in the best interest of the customer and company; and regularly recognizes others’ contributions and accomplishments.

Builds strong and trusting relationships with team members and business partners; works collaboratively and cross‑functionally to achieve objectives; and communicates and listens attentively, with energy and positivity to motivate, influence, and inspire commitment and action.

Acts with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).

Follows the law, our code of conduct and company policies, and sets expectations for others to do the same; promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of non‑retaliation; listens to concerns raised by associates; takes action and encourages others to do the same; holds self and others accountable for achieving results in a way that is consistent with our values.

Acts as an altruistic servant leader and is consistently humble, self‑aware, honest, and transparent.

Serve our Customers: Delivers expected business results while putting the customer first and consistently applying an omni‑merchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers.

Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team’s strategy.

Strive for Excellence: Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions, fosters an environment that supports learning, innovation, and learning from mistakes, and intelligent risk‑taking; and exhibits resilience in the face of setbacks.

Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.

The pay range for this position is $109,400.00 - $150,480.00. Pay will be determined based on relevant experience.

Minimum Qualifications

Age – 16 or older

Preferred Qualifications

Walmart will accommodate the disability‑related needs of applicants and associates as required by law.

Primary Location

1940 Argentia Rd, Mississauga, ON L5N 1P9, Canada

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