OMNI Customer Fulfillment Associate

Walmart; Alberta; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail company in Alberta is hiring an OMNI Customer Fulfillment Associate. This role involves picking, packing, and dispending online orders while ensuring high-quality standards and customer satisfaction. Candidates should be at least 16 years old and demonstrate attention to detail and customer service skills. The position offers a starting pay of $16.15 per hour, with rates determined by relevant experience. This is an exciting opportunity for those looking to develop their skills in retail.

Qualifications

• Must be 16 years or older.
• Flexibility in completing work assignments based on customer needs.

Responsibilities

• Efficiently picks and assembles orders while maintaining quality.
• Packs orders with attention to detail.
• Ensures quality products are picked for delivery.
• Documents and labels all orders correctly.
• Maintains cleanliness and hygiene standards.
• Participates in continuous improvement initiatives.

Skills

Attention to detail

Customer service

Safety compliance

Job description

Position Summary

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high‑quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!

Responsibilities

• Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
• Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
• Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
• Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
• Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
• Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
• Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; operates material handling equipment in a safe and responsible manner and ensuring that all safety pre‑inspection checks are completed before use; exhibits behaviors that support the organization’s mission and core values.
• Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.

The minimum rate of pay for this position starts from $16.15. Rate of pay will be determined based on relevant experience.

Le taux horaire minimum pour ce poste débute à 16,15 $. Le taux horaire sera déterminé en fonction de l’expérience pertinente.

Minimum Qualifications

Age – 16 or older

Preferred Qualifications

None

Walmart will accommodate the disability‑related needs of applicants and associates as required by law.

Primary Location

18521 Stony Plain Rd Nw, Edmonton, AB T5S 2V9, Canada

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