Cafe Cashier

Brigham & Women's Faulkner Hospital; Pelham; On-site; CAD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Cafe Cashier to enhance customer satisfaction through exceptional service. In this role, you'll manage cashiering duties, maintain cleanliness in the cafeteria, and ensure that supplies are well-stocked. Your ability to juggle multiple tasks in a fast-paced environment will be essential. If you thrive in a dynamic setting and have a passion for providing great customer experiences, this opportunity is perfect for you. Join a team that values diverse skills and perspectives, and contribute to a welcoming atmosphere for all visitors.

Qualifications

• Prior cashier and customer service experience preferred.
• Must be able to read and communicate in English.

Responsibilities

• Rings in customer sales and maintains cleanliness of the cafeteria.
• Stocks cafeteria items and prepares catering orders as needed.
• Adheres to HACCP and cash handling standards.

Skills

Customer Service

Cash Handling

Basic Arithmetic Skills

Communication in English

Multi-tasking

Education

High School Diploma or Equivalent

Job description

Summary:
The majority of the Cafe Cashier responsibilities involve customer service and cashiering. The cashier rings in customer sales, maintains cleanliness of the cafeteria servery and dining areas, and restocks cafeteria supplies.
Does this position require Patient Care?
No
Essential Functions:
Attends department meetings, monthly in-services, and training classes as assigned.
Anticipates and meets customer needs; takes appropriate steps to rectify issues.
Stocks and replenishes cafeteria items as needed (coffee, paper goods, cooler items, salad bar, chip/cookie racks, etc.) according to department standards.
Maintains cleanliness of cafeteria dining room, servery, and tray return areas.
Maintains cleanliness and sanitation of cafeteria equipment.
Demonstrates a positive and friendly attitude.
Prepares catering orders and breaks down used catering carts.
Rings customer purchases into cash register and completes tender transactions.
Cashes out register at end of shift.
Adheres to all HACCP and cash handling standards.
Alerts supervisor to any concerns, discrepancies, or product shortages.
Actively supports and upholds department goals to maintain or improve retail satisfaction.

Education
High School Diploma or Equivalent preferred

Can this role accept experience in lieu of a degree?
Yes

Licenses and Credentials

Experience
Prior cashier and customer service experience preferred

Knowledge, Skills and Abilities
- Staff adheres to all I C.A.R.E. Standards.
- Must be able to read menu items in English.
- Must be able to communicate in English with customers.
- Must have basic arithmetic skills: ability to count cash, make change, add/subtract.
- Must be able to use a calculator.
- Independent judgment required.
- Must be able to juggle multiple tasks in a fast-paced environment.

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Occasionally (3-33%) 35lbs+ (w/assisted device)
• Carrying Occasionally (3-33%) 35lbs+ (w/assisted device)
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Occasionally (3-33%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Occasionally (3-33%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.