business general manager

Rural Leaf Ltd.; Smithers; On-site; CAD 80,000 - 100,000; Full time

Job summary

A cannabis retail company in Smithers seeks a General Manager to oversee operations of eight retail locations. Responsibilities include managing Store Managers, driving financial performance, ensuring compliance with regulations, and supporting projects for growth. This full-time role offers an annual salary of $80,000 to $100,000 and aims to create a strong organizational culture aligned with company values.

Qualifications

• Must have proven leadership experience in a retail environment.
• Ability to manage multiple locations and drive performance.
• Knowledge of financial management and compliance regulations.

Responsibilities

• Supervise and support eight Store Managers to enhance operations.
• Drive financial performance across all store locations.
• Lead special projects for growth and operational improvement.
• Ensure compliance with cannabis regulations at all stores.
• Support recruitment, training, and employee engagement activities.

Skills

Leadership

Multi-store management

Financial oversight

Strategic planning

Compliance knowledge

People management

Job description

General Manager

Rural Leaf Ltd. – Full‑time, permanent – Rural Leaf Headquarters, Smithers, BC

Annual Salary: $80,000 – $100,000. Start date: As soon as possible.

Position Summary: The General Manager (GM) is a senior leadership role responsible for overseeing the operations of eight retail cannabis stores through direct management of Store Managers, ensuring compliance, profitability, and customer satisfaction across all locations while driving company‑wide projects, business development, and onboarding of new stores.

Key Responsibilities

• Leadership & Multi‑Store Management
  • Provide direct supervision, regular communication, coaching, and performance management for eight Store Managers.
  • Establish consistent operational standards across all stores and ensure compliance with company policies, procedures, and service standards.
  • Lead regular management meetings to review performance, share best practices, and align store managers on company goals.
  • Develop leadership capabilities within the management team, ensuring strong succession planning.
  • Coach, train and mentor Store Managers, including performance management and progressive discipline when needed.
• Strategic & Operational Oversight
  • Oversee store‑level financial performance, including sales targets, expense management, and profitability.
  • Analyze business performance data and prepare quarterly/annual reports and recommendations for ownership/executive leadership.
  • Implement strategies to drive customer experience, brand consistency, and operational efficiency across all locations.
  • Support the development and execution of annual budgets and operating plans.
  • Work closely with the Finance Manager to ensure accurate and timely financial reporting, payroll administration, and compliance with tax/regulatory requirements.
  • Support creation and implementation of financial policies, budgets, forecasts, and major expenditures.
  • Work with the executive team to identify major expenditure priorities related to maintenance of existing assets.
• Projects & Expansion (Executive Level Functions)
  • Lead special projects related to business growth, operational improvement, and compliance.
  • Work with banks and lenders to secure and expand borrowing opportunities for growth.
  • Participate in and support the selection and financial analysis of potential new store acquisitions and buildings.
  • Oversee onboarding and integration of new stores, including staffing, systems setup, policy/procedure implementation and training, and compliance readiness.
  • Act as a liaison with regulators, vendors, and other stakeholders to ensure smooth operations and compliance.
  • Develop and support the implementation of the company annual strategic plan.
• Compliance & Risk Management
  • Ensure all stores comply with provincial and federal cannabis regulations, including licensing, inventory management, and reporting requirements.
  • Monitor and audit store‑level compliance practices; work with store managers to implement corrective actions as needed.
  • Stay up to date on changing cannabis legislation and proactively adjust company policies and practices.
  • Oversee financial risk management activities in partnership with the Finance Manager, ensuring strong internal controls and accountability.
• People & Culture
  • Support a strong organizational culture aligned with company values and guiding principles.
  • Support HR related activities such as recruitment, compensation, training, employee engagement, and performance management.
  • Oversee escalated employee relations issues, including investigations, disputes, or terminations.
  • Ensure health & safety standards are consistently met across all locations.

Job Details

• Location: Smithers, BC
• Work location: On site
• Employment Type: Full time
• Salary: $80,000 to $100,000 annually
• Start date: As soon as possible
• Vacancy: 1