Business Analyst

University of British Columbia; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading educational institution in Vancouver seeks a Business Analyst to join the Faculty of Medicine. The role involves supporting strategic initiatives, enhancing administrative processes, and engaging with diverse stakeholders. The ideal candidate will have a relevant degree, business analysis experience, and strong interpersonal skills. This position offers competitive compensation in a dynamic environment.

Qualifications

• Minimum of two years of related experience in business analysis or project management.
• Willingness to respect diverse perspectives.
• Demonstrated commitment to equity, diversity, and inclusion.

Responsibilities

• Support strategic initiatives to enhance administrative effectiveness.
• Map and evaluate existing administrative processes for inefficiencies.
• Consult with stakeholders to gather requirements and align on objectives.
• Perform user acceptance testing (UAT) to validate system changes.

Skills

Business analysis

Change management

Stakeholder engagement

Process improvement

Analytical thinking

Education

Undergraduate degree in a relevant discipline

Tools

Smartsheet

MS Project

Microsoft Teams

Job description

Overview

Staff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Administration, Level A Job Title Business Analyst Department Administrative Analysis & Change Management Strategic Initiatives |Faculty of Medicine Compensation Range $5,791.00 - $8,323.42 CAD Monthly. The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date October 1, 2025. Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date October 15, 2027. This is a 2-year term position.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

The Strategic Initiatives Management and Evaluation (SIME) team at the Faculty of Medicine Dean’s Office provides strategic guidance, project management and evaluation support for initiatives that advance the Faculty of Medicine’s Strategic Plan.

The Business Analyst supports strategic initiatives that enhance administrative effectiveness. These projects often involve developing or refining frameworks, policies, agreements, and systems that have institution-wide impact.

Embedded within the SIME team, the Business Analyst contributes to the design and development of systems, processes, and tools that address strategic priorities, laying the groundwork for sustainable implementation by operational teams.

The Business Analyst plays a key role in advancing these initiatives by combining business analysis, stakeholder engagement, change management, and process improvement expertise.

Initial focus: contribute to projects that:

• Improve institutional processes for developing, maintaining, and reviewing formal administrative documents (e.g., policies, agreements, guidelines), ensuring clarity, consistency, and compliance.
• Enhance digital tools and information platforms to better meet stakeholder needs, improve access to accurate information, and support effective communication.

Because the work may involve documents and processes with potential legal or compliance implications, the role requires the ability to recognize and flag legal considerations, and to work with subject matter experts to ensure accuracy and alignment with applicable.

The Business Analyst may be required to support other projects and tasks, as needed.

Organizational Status

This position reports to the Senior Project Manager (SIME) and works collaboratively with the entire SIME team. Beyond the SIME team, the incumbent will be expected to interact and collaborate with other staff and stakeholders across the Faculty of Medicine, as required by specific projects.

Work Performed

• Maps and evaluates existing administrative processes to identify inefficiencies, redundancies, compliance gaps and potential legal implications.
• Supports the design and implementation of sustainable processes for document management, review, and renewal.
• Consults with stakeholders, including policy owners, operational leads, and subject matter experts, to gather requirements and ensure alignment across functional and legal perspectives.
• Performs user acceptance testing (UAT) to validate system changes against business needs.
• Prepares project documentation including process maps, stakeholder engagement plans and change impact assessments.
• Develops communication, resource and training materials to support awareness and adoption of new processes, policies or systems.
• Facilitates workshops, consultations and feedback sessions to promote engagement and manage change.
• Analyzes project and operational data to inform decision-making and monitor outcome.
• Designs and delivers reports, dashboards, and presentations to project leadership and stakeholders.
• Leads aspects of project planning activities by evaluating options for task execution, anticipating potential challenges, and recommending adjustments to keep projects on track
• Monitors project progress, risks, dependencies and resource needs; escalates issues to project leadership as appropriate.
• Utilizes project management tools (e.g., Smartsheet, MS Project, Microsoft Teams) to analyze progress, assess risks, and make informed recommendations to optimize outcomes and align with organizational objectives

Consequence of Error/Judgement

The incumbent acts collaboratively and within broad guidelines. The incumbent must demonstrate tact, sensitivity and confidentiality in dealing with faculty, staff and students across the Faculty. Must exercise initiative, sound judgment, and discretion in decision-making, recognizing when to escalate issues - especially those with legal, compliance, or reputational implications. Errors could result in inefficiencies, compliance risks, or reputational impacts for the Faculty.

Supervision

Works under the general direction and supervision of the Senior Project Manager.

May oversee and coordinate the work of cross-functional project team members, who do not report directly to this position, on a project basis.

Minimum Qualifications

Undergraduate degree in a relevant discipline. Minimum of two years of related experience, or the equivalent combination of education and experience.

• Will ingness to respect diverse perspectives, including perspectives in conflict with one’s own
• Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

• Experience working at the Faculty of Medicine, the University of British Columbia, or another large post-secondary institution.
• Experience with business analysis, change management, project management and stakeholder engagement.
• Paralegal training or experience is an asset.
• Knowledge of policy development and document management processes, with the ability to identify and understand potential legal or compliance implications.
• Education in a relevant discipline including commerce, business analytics, organizational behaviour, human resources, public administration, or law-related studies.
• Strong verbal and written communication skills, with the ability to translate complex or technical information into clear, actionable content for diverse audiences.
• Proven ability to collaborate across teams and engage with technical and non-technical stakeholders.
• Strong organizational skills with experience managing multiple priorities and meeting deadlines in a fast-paced, dynamic environment.
• Detail- and process-oriented with demonstrated knowledge of data quality and governance best practices.

Additional skills

• Excellent interpersonal, analytical thinking, and organizational skills.
• Demonstrated ability to work independently, lead initiatives and work effectively in a diverse team environment.
• Ability to make sound judgments and careful evaluations of alternatives in the absence of specific policies.
• Ability to deliver results under pressure and during times of ambiguity.
• Nimble and able to work in a fast-paced and constantly changing environment.
• Strong team orientation and commitment to continual learning.