Building Manager

Hines; London; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading real estate provider in London, Canada is seeking a Building Manager to oversee day-to-day operations and service delivery. The ideal candidate will have substantial property management experience and knowledge of Health & Safety legislation. Responsibilities include maintaining efficient operations, ensuring compliance with regulations, and liaising with the Facilities Manager. Strong leadership and communication skills are essential for this role, which offers competitive compensation and benefits.

Benefits

Comprehensive training

Competitive compensation

Robust benefits

Generous vacation packages

Qualifications

• Experience in property management is essential.
• Requires strong verbal and written communication skills.
• Knowledge of current Health & Safety legislation is required.

Responsibilities

• Manage day-to-day operations and service delivery.
• Maintain and manage the client’s property efficiently.
• Liaise with Facilities Manager for compliance with regulations.
• Ensure staffing levels are adequate for operations.

Skills

Property management experience

Client liaison skills

Knowledge of Health & Safety legislation

Building maintenance knowledge

Strong communication skills

Computer literacy

Organisational skills

Staff/contractor management

Initiative and responsibility

Ability to work under pressure

IOSH/Nebosh certification

Understanding of commercial leases

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Overview

When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you’ll be a part of shaping our future in the years to come.

Helix - A Hines Company

Helix is a specialist property management company established in 1996. We are focused on building long-lasting and transparent client and occupier relationships. We manage a nationwide portfolio of over 200 properties totalling around 7.5 million sq.ft. and comprising all commercial asset classes. Our whole business, including the accounts team, is under one roof with all staff based in the same Central London office. For further information, please visit Helix’s website: www.helixproperty.co.uk.

In February 2022, Helix was acquired by Hines marking an exciting new chapter to further propel our property management offering and customer centric approach in the UK. Helix has had a long-standing relationship with Hines over the past 10 years, providing property management services across the majority of properties in the Hines UK portfolio.

Responsibilities

The Building Manager, will be responsible for all aspects of the day-to-day management and of first class service delivery of cleaning, security, reception, postal services, service desk, IT services, telephone and administration. This individual will also support the Facilities Manager and Surveyors whenever necessary. Responsibilities include, but are not limited to:

• Maintain and manage the client’s property in a cost-efficient manner.
• Protect the interests of the client / Helix as their representative, and conduct any facilities/building related business in a professional and business-like manner at all times.
• Total familiarisation with all layouts and systems for the building.
• Liaise with the Facilities Manager to ensure compliance with all H&S regulations and legal requirements at the building.
• Ensure that staffing levels are adequate and provision is made for emergency and out of hours cover.
• Maintain the highest standards of professionalism and Facilities and Property Management at all times.
• Act within the authority delegated by Helix.
• As requested, any other duties necessary in the interest of the smooth and efficient running of the building.
• Ensure all duties and responsibilities are executed to the industry’s ‘Best Practice Standards’ and best practice at all times.
• To be available out of ‘normal’ working hours and at short notice if the needs of the building so require.

Qualifications

Minimum Requirements include:

• Experience with managing property
• Experience of liaising with clients, tenants, consultants and local authorities
• Knowledge of current Health & Safety legislation
• Good knowledge of buildings, maintenance and service
• Strong communication skills, both verbal and writtenGood numerical skills including computer literacy (Excel, Word, MS Outlook)
• Ability to work alone or as part of a team
• High level of organisational and administrative skills
• Proven track record in managing staff/contractors
• Able to use initiative and take responsibility
• Ability to work under pressure
• IOSH/Nebosh
• Similar experience within a competitor company
• Basic understanding of commercial leases / service charges

Closing

At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects – all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.

While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65‑year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.

Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.

We are an equal opportunity employer and support workforce diversity.

No calls or emails from third parties at this time please.