Branch Manager: Community Banking Leader & Growth Driver

RBC; Maple Ridge; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Total Rewards Program

Coaching & development

Flexible benefits

Job summary

RBC is seeking a Branch Manager in Maple Ridge, Canada, to lead a local market team and drive client acquisition across multiple channels. You will champion RBC digital enablement while maintaining high service standards in the community.

You will coach staff, manage talent, and work with local partners to grow sales, revenue, and market share while upholding risk and compliance practices.

Qualifications

• Mutual Funds accreditation (IFIC or CSC) and minimum 2 years of licensed mutual funds sales experience within the last 3 years.
• Completed an acceptable mutual fund branch management exam offered by the CSI, or ability to write an exam within 4 months of start date
• Minimum 3 years in a people management role
• Entrepreneurial business acquisition mindset
• Ability to employ digital channels, drive client awareness, and ensure your team is enabling clients with RBC digital access

Responsibilities

• Deliver results and support new client acquisitions through multiple channels, including your own team and local partners
• Lead change and allocate resources to meet the needs of the community, growing sales, revenue, and market share
• Ensure high employee engagement through recruiting, talent management, development, and career planning
• Inspire, orchestrate, and pioneer superior retailing excellence to deliver a memorable client experience
• Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage
• Take appropriate actions to close gaps identified through operational, credit effectiveness, and compliance reviews and reports

Skills

Building Talent

Critical Thinking

Inspiring

Long Term Planning

Job description

RBC is seeking a Branch Manager in Maple Ridge, Canada, to lead a local market team and drive client acquisition across multiple channels. You will champion RBC digital enablement while maintaining high service standards in the community.

You will coach staff, manage talent, and work with local partners to grow sales, revenue, and market share while upholding risk and compliance practices.