Branch Leader: Inspire Teams, Elevate Client Experience

rbc; Central Ontario; Presencial; CAD 90 000 - 110 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Bonuses and flexible benefits

Leadership development and coaching

Competitive compensation

Resumo da oferta

RBC is seeking a Branch Manager in Orillia, Canada to lead a local team, drive client experience, and grow market share while acting as an RBC ambassador within the community. You will coach staff, leverage digital channels, and coordinate with local partners to deliver trusted advice and exceptional service.

The role requires mutual fund licensing (IFIC/CSC) and proven management experience, with a focus on staff development and community impact in a dynamic retail banking environment.

Qualificações

• Must-have: Mutual Funds accreditation (IFIC or CSC) and minimum 2 years of licensed mutual funds sales experience within the last 3 years.
• Completed an acceptable mutual fund branch management exam offered by the CSI, or ability to write an exam within 4 months of start date.
• Minimum 3 years in a people management role.
• Entrepreneurial business acquisition mindset.
• Ability to employ digital channels, drive client awareness, and ensure your team is enabling clients with RBC digital access.

Responsabilidades

• Inspire, orchestrate, and pioneer superior retailing excellence to deliver a memorable client experience.
• Deliver results and support new client acquisitions through multiple channels, including your own team and local partners.
• Lead change and allocate resources to meet the needs of the community, growing sales, revenue, and market share.
• Ensure high employee engagement through recruiting, talent management, development, and career planning.
• Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage.
• Take appropriate actions to close gaps identified through operational, credit effectiveness, and compliance reviews and reports.

Conhecimentos

Building Talent

Critical Thinking

Inspiring

Long Term Planning

Descrição da oferta de emprego

RBC is seeking a Branch Manager in Orillia, Canada to lead a local team, drive client experience, and grow market share while acting as an RBC ambassador within the community. You will coach staff, leverage digital channels, and coordinate with local partners to deliver trusted advice and exceptional service.

The role requires mutual fund licensing (IFIC/CSC) and proven management experience, with a focus on staff development and community impact in a dynamic retail banking environment.