Branch Manager

rbc; Chandler; On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Total rewards program

Bonuses

Flexible benefits

Job summary

RBC in Chandler, Quebec, is seeking a Branch Manager to lead a local market, motivate and coach the team, and act as an RBC Ambassador within the community. You will capitalize on emerging opportunities, share RBC’s purpose, and build relationships across roles to deliver a memorable client experience.

You will drive client acquisition through multiple channels, manage resources to grow sales and market share, recruit and develop staff, promote digital enablement and multichannel usage, and

Qualifications

• Mutual Funds accreditation (IFIC or CSC) and minimum 2 years of licensed mutual funds sales experience within the last 3 years.
• Completed an acceptable mutual fund branch management exam offered by the CSI, or ability to write an exam within 4 months of start date.
• Minimum 3 years in a people management role.
• Entrepreneurial business acquisition mindset.
• Ability to employ digital channels, drive client awareness, and ensure your team is enabling clients with RBC digital access.
• Experience in both business and personal banking is a plus.
• Strong track record of building and maintaining client relationships in the finance or service sector is desirable.

Responsibilities

• Deliver results and support new client acquisition through multiple channels, including your own team and local partners.
• Lead change and allocate resources to meet the needs of the community, growing sales, revenue, and market share.
• Ensure high employee engagement through recruiting, talent management, development, and career planning.
• Inspire, orchestrate, and pioneer superior retailing excellence to deliver a memorable client experience.
• Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage.
• Take appropriate actions to close gaps identified through operational, credit effectiveness, and compliance reviews and reports.

Skills

People management

Leadership

Digital channels

Client acquisition

Community engagement

Education

Mutual funds accreditation (IFIC or CSC)

Mutual funds branch management exam (CSI)

Job description

Job Description

As a Branch Manager, you are a l ocal m arket leader , motivat ing and coach ing your team to create a memorable experience for client s . Inside and outside the branch, you capitalize on emerging market opportunities and act as an RBC Ambassador within the community you work in. Sharing common goals, purpose, vision , and values with other RBC partners, you build relationships and encourag e collaboration across all roles , as well as steward digital enablement and multichannel us age . As a team lead er, y ou support the ongoing development of staff through consistent routines to ensure a high level of empl oyee capability and engagement.

What will you do?

• Deliver results and support new client acquisition s through multiple channels, including your own team and local partners
• Lead change and allocate resources to meet the needs of the community , grow ing sales, revenue, and market share
• Ensure high employee engagement through recruiting, talent management, development , and career planning
• Inspire, orchestrate, and pioneer superior retailing excellence to deliver a memorable client experience
• Coach your team on client advice and education , problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage
• Take appropriate action s to close gaps identified through operational, credit effectiveness, and compliance reviews and report s

What do you need to succeed?

Must-have

• Mutual Funds accreditation (IFIC or CSC) and m inimum 2 years of licensed mutual funds sales experience within the last 3 years
• Completed an acceptable mutual fund branch management exam offered by the CSI , or ability to write an exam within 4 months of start date
• Minimum 3 years in a people management role
• Entrepreneurial business acquisition mindset
• Ability to employ digital channels , drive client awareness , and ensure your team is enabling clients with RBC digital access

Nice-to-have

• Experience in both business and personal banking
• Strong track record of building and maintaining client relationships in the finance or service sector

What's in it for you?

• A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Financial strength and strong brand to support your goals

Job Skills

Building Talent, Critical Thinking, Inspiring, Long Term Planning

Additional Job Details

36 BOUL RENÉ LÉVESQUE O:CHANDLER
City: Chandler
Country: Canada
Work hours/week: 37.5
Employment Type: Full time
Platform: PERSONAL & COMMERCIAL BANKING Job Type: Regular
Pay Type: Salaried
Posted Date: 2026-04-29
Application Deadline: 2026-11-04
Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.