Bilingual Branch Manager – Mutual Funds Leader

RBC; Outaouais; On-site; CAD 75,000 - 110,000; Full time

Job summary

RBC in Gatineau, QC seeks a Branch Manager to lead a local team, drive client acquisitions, and strengthen community relationships. You will supervise staff, coach performance, and promote digital and multichannel banking experiences to clients.

The role emphasizes building leadership capability, managing change, and delivering exceptional service while achieving sales and revenue objectives within a vibrant community bank environment.

Qualifications

• Mutual funds accreditation (IFIC or CSC)
• Complete mutual fund branch management exam offered by CSI or be able to write within 4 months
• Minimum 3 years in a people management role
• Entrepreneurial business acquisition mindset
• Ability to employ digital channels and enable RBC digital access
• Bilingualism (English and French) required for client service

Responsibilities

• Deliver results and support new client acquisitions through multiple channels including your team and local partners
• Lead change and allocate resources to meet community needs, grow sales, revenue and market share
• Ensure high employee engagement through recruiting, talent management, development and career planning
• Inspire and deliver superior retailing excellence for a memorable client experience
• Coach team on client advice, education, problem resolution, and multichannel usage
• Close gaps from operational, credit, and compliance reviews and reports

Skills

Mutual funds accreditation

CSI mutual fund exam

People management

Entrepreneurial mindset

Digital channels & multichannel

Bilingual English & French

Job description

RBC in Gatineau, QC seeks a Branch Manager to lead a local team, drive client acquisitions, and strengthen community relationships. You will supervise staff, coach performance, and promote digital and multichannel banking experiences to clients.

The role emphasizes building leadership capability, managing change, and delivering exceptional service while achieving sales and revenue objectives within a vibrant community bank environment.