Bookkeeper

Autism Services; Swift Current; Hybrid; CAD 32,000 - 42,000; Full time

Job summary

Autism Services in Swift Current is seeking a friendly Full-Time Receptionist to join the hearing clinic team. This role combines reception/administrative duties with basic hearing aid care and patient assistance. Training will be provided and prior reception or healthcare experience is an asset.

You will greet patients, answer calls, manage appointments, handle payments, and support daily clinic operations while maintaining patient confidentiality and a calm, professional environment.

Qualifications

• Friendly and patient with seniors.
• Reliable, punctual and organized.
• Detail-oriented handling small hearing aid parts.
• Confident in in-person and phone communication.
• Willingness to learn new software and processes.
• Able to multitask and work independently.
• Respect patient confidentiality.

Responsibilities

• Greet patients and provide friendly, professional service.
• Answer phones, schedule and confirm appointments.
• Maintain patient files and confidential information.
• Process payments and receipts.
• Clean and maintain hearing aids.
• Change wax guards, domes, filters and other parts.
• Clean earmolds and hearing aid accessories.
• Perform basic hearing aid troubleshooting after training.
• Assist patients with basic hearing aid care and maintenance.
• Prepare and send hearing aids for manufacturer repairs.
• Receive and organize repairs, supplies and accessories.
• Contact patients regarding appointments, repairs and follow-ups.
• Clean and disinfect equipment and work areas.
• Assist the Hearing Aid Practitioner with daily clinic duties.
• Perform general administrative duties.

Skills

Customer service

Phone etiquette

Organization

Multitasking

Tools

Microsoft Office

CRM software

Job description

We are looking for a friendly, dependable, and organized Full-Time Receptionist to join our hearing clinic team.

This position combines reception and administrative duties with basic hearing aid care and patient assistance. Training will be provided.

Responsibilities

• Greet patients and provide friendly, professional service
• Answer phones, schedule and confirm appointments
• Maintain patient files and confidential information
• Process payments and receipts
• Clean and maintain hearing aids
• Change wax guards, domes, filters and other hearing aid parts
• Clean earmolds and hearing aid accessories
• Perform basic hearing aid troubleshooting after training
• Assist patients with basic hearing aid care and maintenance
• Prepare and send hearing aids for manufacturer repairs
• Receive and organize repairs, supplies and accessories
• Contact patients regarding appointments, repairs and follow-ups
• Clean and disinfect equipment and work areas
• Assist the Hearing Aid Practitioner with daily clinic duties
• Perform general administrative duties

We are looking for someone who is:

• Friendly, patient and comfortable working with seniors
• Reliable, punctual and organized
• Detail-oriented and comfortable working with small hearing aid parts
• Confident communicating in person and over the phone
• Comfortable with computers and learning new software
• Able to multitask and work independently
• Professional and respectful of patient confidentiality

Previous reception, healthcare or customer service experience is an asset, but we are willing to train the right person.

Full-Time Position | Hearing Healthcare