Clinic Services Associate

Hearing Solutions

Toronto

On-site

CAD 40,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Comprehensive benefits, including medical and dental

Incentive programs and company events/socials

Positive and supportive work environment

Job summary

An established industry player in the healthcare sector is seeking a compassionate Clinic Services Associate to join their team. In this entry-level role, you will be the first point of contact for patients, providing essential support in a pediatric hearing clinic. You will schedule appointments, assist with insurance claims, and maintain a welcoming environment for all patients. This position offers a chance to make a meaningful impact in the lives of children and their families while working in a supportive and growth-oriented atmosphere. If you are passionate about helping others and thrive in a fast-paced environment, this opportunity is perfect for you.

Qualifications

1+ year in a customer-facing role, preferably in healthcare or retail.
Strong written and verbal communication skills are essential.

Responsibilities

Schedule appointments and maintain the appointment calendar.
Assist patients with third-party funding and insurance claims.
Ensure the clinic is clean, organized, and welcoming.

Skills

Customer Service

Communication Skills

Organizational Skills

Multitasking

Tech Savvy

Fluency in Other Languages

Education

Post-secondary Education

Job description

Direct message the job poster from Hearing Solutions

Human Resources Generalist at Hearing Solutions

Role: Clinic Services Associate

Location: Humber River Hospital

At Hearing Solutions, we connect people to the world of sound so they can hear what matters most. As a Clinic Services Associate, you’ll be the first point of contact for our patients, making a real difference in their lives. You'll have the opportunity to work in our pediatric hearing clinic, supporting children with their hearing needs. If you’re looking for a job where you can help others and grow, this is the role for you!

What’s in it for you:

Comprehensive benefits, including medical and dental
Incentive programs and company events/socials
A positive and supportive work environment focused on growth
The opportunity to make a meaningful impact in someone's life

What You'll Do:

Schedule appointments and maintain appointment calendar
Assist patients with third-party funding and insurance claims
Keep client records organized and assist with general office tasks
Ensure the clinic is clean, organized and welcoming for all patients

What you bring:

A positive energy and can-do mindset
Post-secondary education or equivalent experience
1+ year in a customer-facing role (healthcare or retail preferred)
Strong written and verbal communication skills
Fluency in other languages is a plus!
Strong organizational and multitasking skills, with the ability to manage multiple priorities in a fast-paced environment
Tech savvy with the ability to quickly learn various systems and applications

As a part of the hiring process, we require applicants to complete a 15 minute online pre-employment profile assessment. This helps us identify the ideal candidate based on core competencies.

Please note: Only qualified candidates will be contacted.

Hearing Solutions is committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).

Please let us know if you require accommodation at any stage of the recruitment process.

Seniority level