Client Care Representative

Powell River Educational Services Society; Powell River; On-site; CAD 28,000 - 34,000; Full time

Job summary

Powell River Hearing is a locally owned hearing health care clinic in Powell River. We are seeking a receptionist/administrative team member to support opening/closing, scheduling, payments, and patient file management.

Ideal candidates bring reception or telephone experience, strong interpersonal skills, and a willingness to learn about hearing aid care. Training is provided; a collaborative team environment is emphasized.

Qualifications

• Excellent interpersonal skills and a desire to work with an aging population.
• Reception and telephone experience.
• Aptitude for troubleshooting technology.

Responsibilities

• Opening and closing
• Scheduling appointments
• Processing payments
• Creating and maintaining client files
• Filing
• 3rd Party Billing
• Receiving and maintaining clinic supplies
• Cleaning and checking hearing aids and earmolds
• Processing and receiving new hearing aid orders and repair orders.
• Light housekeeping (garbage, recycling, dusting, vacuuming)
• Support the clinic in providing services to seniors and hard-of-hearing adults
• In-house training provided for motivated candidates
• Collaborative communication in a small team

Skills

Interpersonal skills

Reception experience

Troubleshooting tech

Job description

Sector: Administration & Business Support

Posting Date: September 2, 2026

Closing Date: Oct 2, 2026

Location: Powell River/qathet Regional District

Salary Or Wage: $20.00 to $25.00 per hour

Start Date: As soon as possible

Job Type: Full Time

List of Requirements

• Excellent interpersonal skills and a desire to work with an aging population.
• Reception and telephone experience
• Aptitude for troubleshooting technology

List of Duties

• Opening and closing
• Scheduling appointments
• Processing payments
• Creating and maintaining client files
• Filing
• 3rd Party Billing
• Receiving and maintaining clinic supplies
• Cleaning and checking hearing aids and earmolds
• Processing and receiving new hearing aid orders and repair orders.
• Light housekeeping i.e., garbage, recycling, dusting, vacuuming, and watering plants
• Powell River Hearing is an independent locally owned hearing health care clinic and we pride ourselves in excellent customer service.
• This is a unique position for an individual who enjoys providing services to hard-of-hearing adults and Seniors.
• In-house training will be provided for the right person who doesn’t meet all the requirements for the job but is motivated to learn.
• We are a small team and we value respectful and collaborative communication to ensure a cohesive working environment.