Bilingual TLM Consultant — Time & Attendance Pro

ADP; Toronto; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading global cloud-based HCM provider is hiring a TLM Consultant. In this role, you will support clients using Time and Labor Management products, resolve software and hardware queries, and configure interfaces. A successful candidate must be bilingual in French and English and have a strong customer service background. The position offers a hybrid work model while focusing on mental health and career growth through ongoing training. Apply today and contribute to innovative solutions for clients.

Benefits

Focus on mental health and well-being

Ongoing training and development opportunities

Flexibility to integrate work into everyday life

Qualifications

• Proven track record for delivering exceptional customer service.
• Aptitude to learn new software applications.
• Excellent communication skills, written and verbal.

Responsibilities

• Engage with clients to understand their product challenges.
• Resolve Time and Attendance software and hardware related questions.
• Achieve call metrics as determined by the business unit.

Skills

Bilingual: French & English

Exceptional customer service

Technical knowledge of hardware and networks

Excellent organization and prioritization skills

Experience in payroll, benefits, time & attendance

Education

Post-secondary diploma or equivalent

Job description

A leading global cloud-based HCM provider is hiring a TLM Consultant. In this role, you will support clients using Time and Labor Management products, resolve software and hardware queries, and configure interfaces. A successful candidate must be bilingual in French and English and have a strong customer service background. The position offers a hybrid work model while focusing on mental health and career growth through ongoing training. Apply today and contribute to innovative solutions for clients.