Bilingual Home & Auto Insurance Advisor (Flexible Hours)

RBC Insurance Group; Beauharnois; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Award-winning team

Total Rewards package

Flexible work arrangements

Impact on clients

RBC software tools

Job summary

RBC Insurance in Montréal, Canada is seeking an licensed Insurance Advisor for Home & Auto. You will provide insurance guidance to clients over inbound calls, conduct personalized needs assessments and present suitable options to protect what matters most.

You’ll work with a collaborative team to meet individual and team sales goals while maintaining exceptional client experiences. The role requires bilingual English and French communication, completion of relevant insurance certificates, and

Qualifications

• Adaptability to changing client needs
• Ability to offer tailored advice
• Identify client needs and match solutions
• Clear communication with clients
• Analytical thinking to assess risks and options
• Proactive mindset and eagerness to learn
• Strong customer service focus and rapport building
• Comfort with digital tools and platforms

Responsibilities

• Provide insurance advice and solutions to clients based on inbound calls
• Maintain a positive client experience and resolve concerns at first contact
• Conduct needs assessments using tools and calculators to support recommendations
• Underwrite and update home & auto policies with regulatory understanding
• Follow procedures to ensure compliant conversations
• Collaborate with partners to act as one RBC team

Skills

Adaptability

Advice Based Solutions

Client Discovery

Communication

Critical Thinking

Curious Mindset

Customer Service

Digital Literacy

Job description

RBC Insurance in Montréal, Canada is seeking an licensed Insurance Advisor for Home & Auto. You will provide insurance guidance to clients over inbound calls, conduct personalized needs assessments and present suitable options to protect what matters most.

You’ll work with a collaborative team to meet individual and team sales goals while maintaining exceptional client experiences. The role requires bilingual English and French communication, completion of relevant insurance certificates, and