Bilingual Home & Auto Insurance Advisor

RBC Insurance Group; Varennes; On-site; CAD 65,000 - 85,000; Full time

Benefits offered by this job

Total rewards

Flexible work

Stock options

Learning programs

Job summary

RBC is seeking an Insurance Advisor for Home & Auto in Montréal. You will advise clients by phone, assess their needs, and present suitable insurance options while delivering an exceptional customer experience.

The role requires bilingual English and French skills, strong service mindset, and the ability to work across a busy schedule. You will join a supportive RBC team focused on growth and client impact.

Qualifications

• Must obtain Quebec Damage Insurance certificate and Ontario General Insurance License.
• Bilingual English and French required for client interactions.
• Strong customer service and relationship-building abilities.

Responsibilities

• Provide insurance advice and solutions to clients based on their needs through inbound calls.
• Maintain a positive client experience and resolve concerns at first point of contact.
• Complete personalized needs assessments to support recommendations.
• Underwrite and update home & auto insurance policies with regulatory awareness.
• Utilize available procedures and collaborate with partners as One RBC team.

Skills

Adaptability

Advice Based Solutions

Client Discovery

Communication

Critical Thinking

Curious Mindset

Customer Service

Digital Literacy

Education

Post-secondary education

Quebec Damage Insurance certificate

Job description

RBC is seeking an Insurance Advisor for Home & Auto in Montréal. You will advise clients by phone, assess their needs, and present suitable insurance options while delivering an exceptional customer experience.

The role requires bilingual English and French skills, strong service mindset, and the ability to work across a busy schedule. You will join a supportive RBC team focused on growth and client impact.