Bilingual Home & Auto Insurance Advisor

RBC Insurance Group; Westmount; Vor Ort; CAD 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

Total Rewards package

Stock options

Flexible work arrangements

Award-winning team

Zusammenfassung

RBC Insurance Group in Montreal is seeking a licensed insurance advisor to deliver expert home and auto insurance guidance over inbound calls. You will assess client needs, present suitable options, and help clients protect what matters most.

This role requires bilingual English/French communication, strong customer service, and the ability to build lasting client relationships. You’ll work within a supportive RBC team, with opportunities to grow and earn through a comprehensive rewards package.

Qualifikationen

• Must be able to obtain Quebec Damage Insurance certificate and Ontario General Insurance License.
• Fluent in English and French with strong communication skills.
• Excellent customer service and relationship-building abilities.
• Open to shifts within operating hours.
• Able to use insurance calculators and tools.

Aufgaben

• Provide insurance advice and solutions via inbound calls.
• Deliver a consistent, positive client experience and resolve concerns at first contact.
• Complete needs assessments using tools and calculators to support recommendations.
• Demonstrate regulatory awareness when underwriting and updating home & auto policies.
• Collaborate with partners to serve clients as one RBC team.

Kenntnisse

Bilingual English/French

Customer service

Client relationship building

Sales-driven mindset

Digital literacy

Jobbeschreibung

RBC Insurance Group in Montreal is seeking a licensed insurance advisor to deliver expert home and auto insurance guidance over inbound calls. You will assess client needs, present suitable options, and help clients protect what matters most.

This role requires bilingual English/French communication, strong customer service, and the ability to build lasting client relationships. You’ll work within a supportive RBC team, with opportunities to grow and earn through a comprehensive rewards package.