Bilingual Home & Auto Insurance Advisor

RBC Insurance Group; Brossard; Vor Ort; CAD 45.000 - 65.000; Vollzeit

Zusammenfassung

RBC Insurance Group in Montréal seeks an Insurance Advisor to handle inbound calls, providing home & auto insurance advice and guiding clients through options to protect what matters.

You will work toward licenses including AMF Damage Insurance certificate and Ontario OTL license, serve bilingual clients, and collaborate with partners to meet sales goals while delivering an exceptional client experience.

Qualifikationen

• Must obtain Quebec Damage Insurance certificate (AMF) and General Insurance License for Ontario and other provinces.
• Bilingualism (English and French) required to serve clients.
• High level of reading, comprehension and speaking in both languages.

Aufgaben

• Provide insurance advice and solutions to clients based on their needs through inbound calls.
• Deliver a consistent, positive client experience and resolve concerns at first point of contact.
• Conduct personalized needs assessments using tools and calculators to support advice recommendations.
• Demonstrate understanding of regulatory risk when underwriting and updating home & auto policies.
• Collaborate with partners to work as one RBC team.

Kenntnisse

Bilingual (English & French)

Customer service skills

Digital literacy

Communication

Ausbildung

Quebec Damage Insurance certificate

General Insurance License for Ontario

Post-secondary education

Jobbeschreibung

RBC Insurance Group in Montréal seeks an Insurance Advisor to handle inbound calls, providing home & auto insurance advice and guiding clients through options to protect what matters.

You will work toward licenses including AMF Damage Insurance certificate and Ontario OTL license, serve bilingual clients, and collaborate with partners to meet sales goals while delivering an exceptional client experience.