Bilingual Home & Auto Insurance Advisor

RBC Insurance Group; Repentigny; On-site; CAD 60,000 - 75,000; Full time

Job summary

RBC Insurance Group in Montreal is seeking a bilingual Licensed Insurance Advisor for Home & Auto to provide insurance advice and options over the phone, helping clients protect what matters to them. You’ll be empathetic, clear, and focused on delivering an exceptional client experience while contributing to sales goals.

In this full-time role, you’ll complete needs assessments, navigate regulatory requirements for underwriting home and auto policies, and collaborate with partners to offer

Qualifications

• Provide insurance advice and solutions to clients based on their needs through inbound calls.
• Exhibit a consistent, positive client experience with every conversation and resolve client concerns at first point of contact.
• Complete personalized needs assessments and reviews by leveraging tools, resources, and calculators to demonstrate value and support advice recommendations.

Responsibilities

• Demonstrate a solid understanding of regulatory risk when underwriting and updating home & auto insurance policies.
• Use procedures effectively and seamlessly during conversations with clients.
• Cultivate and maintain relationships with partners to work as one RBC team.

Skills

Cross-Selling

Customer Needs

Customer Service

Group Problem Solving

Insurance Product Development

Sales

Education

Post-secondary education

Job description

RBC Insurance Group in Montreal is seeking a bilingual Licensed Insurance Advisor for Home & Auto to provide insurance advice and options over the phone, helping clients protect what matters to them. You’ll be empathetic, clear, and focused on delivering an exceptional client experience while contributing to sales goals.

In this full-time role, you’ll complete needs assessments, navigate regulatory requirements for underwriting home and auto policies, and collaborate with partners to offer