Bilingual Customer Service Representative

Beyond Bilingual Inc.; Canada; On-site; CAD 55,000 - 65,000; Full time

Job summary

A leading customer service company is seeking a Bilingual Customer Service Representative to join their remote team in Canada. The ideal candidate will be fluently bilingual in English and French and have at least 3 years of customer service experience. This role requires excellent computer skills and strong interpersonal abilities. Competitive salary of $65,000 plus a comprehensive benefits package is offered.

Benefits

Company-paid benefit plan (after 3 months)

Extended healthcare

Dental plan

Vision plan

Life Insurance

Casual dress code policy

Excellent training

Family working atmosphere

RRSP

Long term disability

Healthcare spending account

Company Events

Employee Assistance Program

Qualifications

• 3 years of Product Order Management / Customer Service experience required.
• Must provide support during customer visits.
• Fluent in both English and French, written and spoken.

Skills

Fluently bilingual – English/French

Customer Service experience

Strong presentation and interpersonal skills

Excellent computer skills

Tools

Microsoft Office

Microsoft Dynamics NAV

Job description

Bilingual Customer Service Representative

Full Time, Permanent

Location: Remote, Must live in the Greater Toronto Area

Hours: Mon-Fri – must be flexible from 7:30 a.m. to a.m.-6:30 p.m.

Hours vary: 7:30 a.m.-4 p.m. or 8:30 a.m.-5:30 p.m. or 10 a.m.-6:30 p.m. (40 hours/wk.)

Salary: $65,000

Company: Our client is a leader in their industry. Due to this continued growth, they are looking to add a talented Bilingual Customer Service Representative to their team of professionals.

Perks

• Company-paid benefit plan (after 3 months)
• Extended healthcare
• Dental plan
• Vision plan
• Life Insurance
• Casual dress code policy
• Excellent training
• Family working atmosphere
• RRSP
• Long term disability
• Healthcare spending account
• Company Events
• Employee Assistance Program

Qualifications

• Fluently bilingual – English/French (Spoken and Written).
• 3 years of Product Order Management / Customer Service experience
• Strong presentation and interpersonal skills with the capability to provide support during customer visits.
• Excellent computer skills, with proficiency in Microsoft Office skills (Word and Excel)
• Experience in Microsoft Dynamics NAV is an asset.